Star Ford Lincoln

Very friendly employees and great service Starford tried their best to match my budget and to find right car for me. Employees are very friendly and nice. I recommend this dealer. Starford tried their best to match my budget and to find right car for me. Employees are very friendly and nice. I recommend this dealer. More

Excellent Was in a unique situation and Araya worked with me. The whole experience was very smooth. I never felt any pressure and they were very negotiable. Was in a unique situation and Araya worked with me. The whole experience was very smooth. I never felt any pressure and they were very negotiable. More

Horrible service There’s no need for me to go into detail because I’m so tired of rating this place they just don’t have NO CUSTOMER SERVICE they scratched my car thin There’s no need for me to go into detail because I’m so tired of rating this place they just don’t have NO CUSTOMER SERVICE they scratched my car thinking they won’t get caught did not change the oil correctly meaning the car was leaking oil because they didn’t do it right my car was left in the shop for more than a week which is bull ! I have nothing nice to say about this dealer More

Really helpful 👍🏻 Paul provides me Excellent service and was very helpful to find the right car for me 👍🏻. It made for a very pleasurable experience in my very fi Paul provides me Excellent service and was very helpful to find the right car for me 👍🏻. It made for a very pleasurable experience in my very first car purchase. More

Scheduled 65,000 mile service I can't compliant a service on my car but the cost of service was a $ 20.00 higher than average $39.99 for oil change, rotate tires & multi point che I can't compliant a service on my car but the cost of service was a $ 20.00 higher than average $39.99 for oil change, rotate tires & multi point check. I brought a coupon which is $49.99 for my service on 01/14/19 to a Service Adviser who told me I need to pay additional 2 quarts of oil price with the tax. As of this, I paid $59.08 to the cashier. In addition, for the same previous services in the past 10 years, no service adviser asked me to pay additional cost of 2 quarts of oil. More

Great! Satisfaction guarantee! I never have an issue when I bring my car for service. Everyone is always very honest and despite of me not knowing much about Satisfaction guarantee! I never have an issue when I bring my car for service. Everyone is always very honest and despite of me not knowing much about vehicles, I always feel very cared for and not ripped off. Thank you Donovan for your amazing help this past weekend! More

Excellent Service The entire staff here was a huge help in getting my truck fixed in a timely manner and back on the road. Super friendly throughout the entire process. The entire staff here was a huge help in getting my truck fixed in a timely manner and back on the road. Super friendly throughout the entire process. A huge thanks to Angie for making sure I was taken care of. Would definitely bring my truck back to this location. More

Great Service! We had a great experience with Harry Safarian Sales person was very helpful and very friendly his name is Harry, I will recommend this dealer to all my friends. We are happy that we got our car! Sales person was very helpful and very friendly his name is Harry, I will recommend this dealer to all my friends. We are happy that we got our car! . More

Seta went above and beyond! After a horrible experience at another Lincoln dealership, this experience was amazing! Seta was on it from the beginning, accepting the tow, keeping After a horrible experience at another Lincoln dealership, this experience was amazing! Seta was on it from the beginning, accepting the tow, keeping me in the loop via text, talking to the warranty company, getting the repairs done early and even setting up a shuttle ride for my elderly mom from the airport to pick up her vehicle. Seta was so understanding and even remembered to wish me a happy baby shower! Thank you Seta, you are an angel! More

You need a third answer: Maybe I went in to have a recall fix performed. I also asked that a rough idle while cold be checked, a rough gear shifting be checked, and that the auto en I went in to have a recall fix performed. I also asked that a rough idle while cold be checked, a rough gear shifting be checked, and that the auto engine off feature wasn't working. The service adviser was friendly and listened to what I had to say. When the service was done and I had questions, the adviser went into techno speak that did not make any sense to my questions. When my car showed they immediately popped the hood (not usual) and did a battery test. Nothing had been mentioned about the battery. When I picked up the car I was told that my 1 year old battery needed to be replaced, and that it was the problem with the rough idle and shifting. I asked why a 1 year old battery would need to be replace and didn't get a satisfactory answer. Rather than waste time waiting for an answer, I went home and searched for it on the internet. Why is it so hard to tell the customer the truth that there is a problem with phantom power drain on this vehicle? I guess it is not a problem if I get a new battery every year. More