Star Ford Lincoln

Excellent and you got me as a returning customer Leo was an excellent sales person. He was very knowledgeable about the car and the rebate program. If possible I would like to have him as a personal Leo was an excellent sales person. He was very knowledgeable about the car and the rebate program. If possible I would like to have him as a personal friend. it’s your people that will shine your dealership. In my opinion he is an asset to your dealership. Great job in hiring him. More

Regular service at Star I always look forward to my regular service at Star Ford. The staff are great. The mechanic will come out and chat with me. I brink donuts or candy on I always look forward to my regular service at Star Ford. The staff are great. The mechanic will come out and chat with me. I brink donuts or candy once or twice a year for the staff. Charlie was my favorite service rep before he retired. With this visit, I tried to make an appointment on line right after Thanksgiving, but the website wouldn't let me save the appointment. I arrived figuring it would just take longer, no big deal. I met a new service rep; the check in went well. It must have been my miscommunication or not listening correctly, but after that I was not as happy with the service as I usually am. Thinking I'm going in for "The Works" and brakes, I end up a $700 plus bill for my 2015 Flex and I'm stunned. In addition, I'm not even sure what the service rep is saying. I'm trying to explain it to my husband but I'm told it's going to be on the bill so we can review it (there ended up being one sentence). Four hours later I drive home not sure what just happened. The service rep doesn't review the bill with me. I pay and leave stunned. My husband calls service when I get home to ask for an explanation of the bill. A week later I find out the windshield wiper fluid is empty. I fill it up. When I try and use it a week later, it still doesn't work. My husband trouble shoots and finds out the line to the sprays are disconnected. More

Painless Car Purchase We had a very positive experience in purchasing our first Ford explorer vehicle. Our sale rep, Mark ensured that we receive great customer service. I We had a very positive experience in purchasing our first Ford explorer vehicle. Our sale rep, Mark ensured that we receive great customer service. I highly recommend this dealership. The people are nice and not agressive. More

Oil Change The check-in was so quick! I like the lounge area. Great experience. The text service and called back system is very informative and great. The check-in was so quick! I like the lounge area. Great experience. The text service and called back system is very informative and great. More

Excellent service by the sales team Moe, Nick and Freddy knocked the ball out of the park. Went above and beyond to make a deal happen. Thank you so much for the excellent service! Moe, Nick and Freddy knocked the ball out of the park. Went above and beyond to make a deal happen. Thank you so much for the excellent service! More

Easiest purchasing experience I've ever had I went in with a rate that I wanted to pay and the staff was more than accommodating to my requirements... they helped me find the car I wanted at the I went in with a rate that I wanted to pay and the staff was more than accommodating to my requirements... they helped me find the car I wanted at the price I wanted to pay. They were very kind and made sure I was taken care of. More

All is good. I just feel comfortable at Star Lincoln Ford. Customer Service ( Eddie) meets all my needs at Star Ford. I am satisfied with the support from Custome I just feel comfortable at Star Lincoln Ford. Customer Service ( Eddie) meets all my needs at Star Ford. I am satisfied with the support from Customer Service. Thanks More

the Best Jose in the service department is the best and the main reason I bring my truck to start Ford. From the moment I get there everyone is very helpful. Jose in the service department is the best and the main reason I bring my truck to start Ford. From the moment I get there everyone is very helpful. More

Asowme customer service I am very happy with the service they help me, Always everything up front no hassle they explain how it was going to be time waiting courtesy transp I am very happy with the service they help me, Always everything up front no hassle they explain how it was going to be time waiting courtesy transportation More

Danielle (Sam) Is The Best! I was treated not as a number; Sam was personable and helpful, and my car got the much needed attention it needed. Star Ford has been my car "home" fo I was treated not as a number; Sam was personable and helpful, and my car got the much needed attention it needed. Star Ford has been my car "home" for many years now. More