Star Hyundai

We broke down a few miles outside of Abilene (we are from out of town). We were barely able to make it to a local mechanic shop in Clyde & he immediately knew our motor was bad when he turned on our Santa Fe out of town). We were barely able to make it to a local mechanic shop in Clyde & he immediately knew our motor was bad when he turned on our Santa Fe. He looked to see if it fell under the campaign (as we understood it-an "unofficial recall") to have a new engine put in for free. Sure enough, our VIN matched. He called a wrecker for us & we were towed to Star Hyundai, since the mechanic spoke to a technician there & told him about it (he scheduled us an appt). As soon as we arrive to the service dept, the service advisor who was there at the time rolled his eyes as soon as he saw us. He was visibly frustrated & not happy to be at work. We told him what was going on & he said it was news to him. So again, we told him the story & asked that we could get our car checked to get a new engine & hopefully get a loaner so we could continue our trek. He said, they may do that in the metroplex, but not here in our small dealership. We spoke to a technician standing there in the drive & he said, yeah we deal with campaigns all the time. The service advisor then said, he just changes oil - I've talked to him about telling customers things that aren't true. The wrecker guy then comes up & asks what's going on, so I tell him, then the service advisor raises his voice and starts arguing with me & saying I'm putting words in his mouth, when all I was doing was repeating exactly what he said. He then says, "I'm not servicing you or your car. Get off my lot." He then told the wrecker guy "Get their car off my property." He then said he would get his GM for us. It was at least 20 min later before his service manager came to speak with us. Long story short, we had our car towed back to our hometown (which was very pricy) & couldn't go on our trip because they wouldn't service us or let us get a loaner. I will NEVER take my car here again. Very unprofessional & they do not treat their customers with respect. More

We worked closely with Kori through the process of reserving a new 2023 Palisade. The entire process was effortless on our part. She told us exactly what we needed to do and and when to do it up throu reserving a new 2023 Palisade. The entire process was effortless on our part. She told us exactly what we needed to do and and when to do it up through the day it arrived and we got to take it home. She was an absolute joy to work with. Very personable and kind. She also went through all the bells and whistles to ensure I understood everything before leaving the dealership. I 10/10 recommend Kori and Star Hyundai! I will also add we worked with Jeremy in the finance department and he was also extremely down to earth and personable while still being professional. He went through every detail with us and ensured we understood all of the add on coverage packages but then didn’t push us into anything we didn’t feel was a good fit for us. We REALLY appreciate that!!!! More

I just purchased my new 2023 Hyundai Elantra from Star Hyundai in Abilene. Kori was great to work with and John Harvey in finance worked hard and got me the deal I wanted. Great service from Star Hyundai, Hyundai in Abilene. Kori was great to work with and John Harvey in finance worked hard and got me the deal I wanted. Great service from Star Hyundai, pleasant to work with. This is my 2 or3 time dealing with them. Great people! More

My wife and I were in search of a new vehicle with a baby on the way! We looked and looked and Kori stepped in for the save. She really out did herself. If your looking for a vehicle go see Koria and Star in on the way! We looked and looked and Kori stepped in for the save. She really out did herself. If your looking for a vehicle go see Koria and Star in Abilene you won't regret it!! Thanks Kori! More

Great Experience Buying a car is as easy as 1, 2, 3. Everyone worked hard to make this a good experience. We will look to return here for our next vehicle. Buying a car is as easy as 1, 2, 3. Everyone worked hard to make this a good experience. We will look to return here for our next vehicle. More

Satisfied Customer This is our 3rd Hyundai purchased in a row from Star. We like the manufacture brand and the dealership. The service department is excellent. Blake Du This is our 3rd Hyundai purchased in a row from Star. We like the manufacture brand and the dealership. The service department is excellent. Blake Dunnahoo provided a trade cost which we found acceptable and found an Azera equipped as we requested. More

Great Good service. Great salesman. Dealer relatively close to home. Will be returning for service in the future. 2nd Hyundai we have purchased. Last purc Good service. Great salesman. Dealer relatively close to home. Will be returning for service in the future. 2nd Hyundai we have purchased. Last purchase was a 2005 Sinato which has a 170000 miles. We are keeping it. More

Recommended The customer service at this dealership was great, and I can not say enough good things about it. Highly recommended for anyone seeking a new or used The customer service at this dealership was great, and I can not say enough good things about it. Highly recommended for anyone seeking a new or used car. More

Highly recommended. Excellent customer service,highly recommend for anyone looking for a new or used car. If I have any issues with the car I can take it to Star Dodge an Excellent customer service,highly recommend for anyone looking for a new or used car. If I have any issues with the car I can take it to Star Dodge and they will resolve the problem. More

Wonderful folks to work with Had a great experience from negotiating the price to the financial aspects of the deal. There was no hassle in any part of the buying process and ever Had a great experience from negotiating the price to the financial aspects of the deal. There was no hassle in any part of the buying process and everyone seemed to truly want to make the experience a pleasant one! More