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Star Hyundai

Abilene, TX

Overview
Employees
Reviews
Vehicles
4.8
224 Reviews
Star Hyundai of Abilene values the Big Country community and strives to lend a helping hand whenever possible. Recently, we have set up a school supply drive in our store to donate to children who do not have access to new supplies each year. We are also raffling off a new RAM truck to support the Ben Rickey Boys Ranch Chili Super Bowl XXXIV and Brisket Cook-Off. We support our local schools by donating to the booster club at Abilene Cooper High School and other fundraisers around the community. We're constantly looking for various opportunities to stay connected to the wonderful town of Abilene, because we live and work here, too!
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1380 S Clack St

Abilene, TX

79605

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Showing 224 reviews

November 12, 2026

Words cannot convey how happy I am with the personnel that worked with me to purchase my car. Honest and straightforwardness was greatly appreciated. More

by nadosnook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerrod Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Samples
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2026 -

Star Hyundai responded

We're delighted you're so happy with your new Hyundai Tucson purchase. Your recognition of our team's candor and straightforward approach means a lot to us.

November 11, 2026

I have gotten my last 3 cars from them. They are all great. I wouldn't go any where else. More

by lyon1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Dunnahoo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Brannon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kori Gallimore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Griggs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Warren
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Kloeppel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2026 -

Star Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

November 04, 2026

James was very unfriendly and not very helpful. When I tried to explain that tire rotation was not done he did not even care and I had a coupon for tire rotation. So I will not be back. More

by eescamilla17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kloeppel
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2026 -

Star Hyundai responded

Thank you for making me aware of this. We apologize that you had a bad experience with James. I spoke to James about what had happened. From what he had told me, we were not aware of your coupon for a oil change and tire rotation until you arrived to pick the vehicle up. At time of vehicle check in we review all services, and items to be addressed/repairs to be completed with our clients prior to giving the work to our technicians to be completed. At the time of your Nissan's check in, we were only authorized for the oil change. Once you brought this to our attention when you came to pick up the vehicle, we did not have enough time left in the day to bring the vehicle back in to rotate the tires. We still honored the $10.00 off oil change and tire rotation even though we did not rotate the tires. I have advised my team, James included, to ask all our clients to present all coupons at time of vehicle check in, so we can verify everything that is needed. Making this change should prevent communication issues such as this from occurring in the future. If you would like, you can reach out to me directly and I will set up an appointment to have the tires rotated, at no charge. My direct line is 325-691-6837 - Eric Davis Serivce Manager

November 04, 2026

Absolutely best service, from start to finish. I don't mind the drive knowing my car is in great hands More

by SUSANCABRAL26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Griggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Kloeppel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2026 -

Star Hyundai responded

Knowing you feel confident leaving your Hyundai Palisade with our service team means a lot to us. Thank you for making the drive!

October 31, 2026

They are a home town dealership. They are and treat you like neighbors. Very friendly and attentive to customers in and around the business. More

by mesqedar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Griggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 31, 2026 -

Star Hyundai responded

We’re happy you felt welcomed like a neighbor and well looked after during service for your Hyundai Accent. Thank you for the five star rating!

October 28, 2026

Great professional and friendly service. They work hard to make the process as user friendly as possible. More

by JOHNREEDTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Kloeppel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 28, 2026 -

Star Hyundai responded

We’re pleased the service on your Hyundai Palisade felt welcoming and straightforward. Your recognition of our team’s efforts to make the process easier means a lot to us.

October 24, 2026

I have already written my review a few days ago when you asked for one. Sandra does a fantastic job of customer service. More

by Bcs81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Griggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 24, 2026 -

Star Hyundai responded

Thank you for choosing Star Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 23, 2026

James is always quick to help and thorough with explanations. Very courteous and seems genuine with his care and service. I enjoy getting my car serviced here More

by kissynaynay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Griggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Kloeppel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 23, 2026 -

Star Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Star Hyundai.

October 23, 2026

I have been a customer of Star Dodge and Hyundai 30 years. The employees are very knowledgeable and helpful. Always a pleasure. More

by janie4550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Griggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Kloeppel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 23, 2026 -

Star Hyundai responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 23, 2026

The staff was helpful and courteous. The service department was also helpful and promptly dealt with concerns. More

by rycroft1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Griggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Samples
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 23, 2026 -

Star Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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