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Star Hyundai

Abilene, TX

4.8
196 Reviews
Star Hyundai of Abilene values the Big Country community and strives to lend a helping hand whenever possible. Recently, we have set up a school supply drive in our store to donate to children who do not have access to new supplies each year. We are also raffling off a new RAM truck to support the Ben Rickey Boys Ranch Chili Super Bowl XXXIV and Brisket Cook-Off. We support our local schools by donating to the booster club at Abilene Cooper High School and other fundraisers around the community. We're constantly looking for various opportunities to stay connected to the wonderful town of Abilene, because we live and work here, too!
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1380 S Clack St

Abilene, TX

79605

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Showing 196 reviews

August 01, 2026

Service is quick! The location is clean and if you choose to sit and wait there is space relax or work while enjoying a free snack. More

by Kbthompson08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Griggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2026 -

Star Hyundai responded

Thanks for pointing out our quick service and clean facility. It’s great that the waiting area offered a comfortable spot to relax or work and that you enjoyed the snack. We look forward to servicing your Hyundai Tucson again.

July 30, 2026

We love coming to Star Hyundai! We always feel as if we’re royalty when we walk in the doors. James has been wonderful on keeping us informed and communication has been great. More

by megan.lynn.clifton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kloeppel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2026 -

Star Hyundai responded

Thank you for the 5-star rating! It’s wonderful to hear how James’s clear updates made your Palisade service a seamless experience and left you feeling pampered. We appreciate your continued trust and look forward to welcoming you back.

July 24, 2026

Hyundai always gives the best customer service. James is always polite and very knowledgeable and helpful! More

by rwyatt79
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Griggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Kloeppel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2026 -

Star Hyundai responded

We’re delighted to hear your Palisade service went smoothly and that James provided polite, knowledgeable support. Thank you for the five-star rating. We look forward to assisting you again.

July 18, 2026

Everyone was very nice and accommodating. I would highly recommend this dealership. Jerrod was wonderful to work with as well as the finance department. More

by ldmiller79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerrod Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Johnson
Jul 18, 2026 -

Star Hyundai responded

Thank you for recommending us. Jerrod and our finance team enjoyed assisting you. Enjoy driving your new Hyundai.

July 17, 2026

Since the purchase of my 2026 Santa Fe Calligraphy. Hyundai and their staff have gone out of their way to take care of me and my car. I would highly recommend them! Thank you Star Hyundai. More

by mirdilynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Dunnahoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Griggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Kloeppel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2026 -

Star Hyundai responded

It’s rewarding to know our staff has provided attentive care for you and your 2026 Santa Fe Calligraphy. Thank you for recommending us. We look forward to assisting you and your Santa Fe again.

July 17, 2026

I like the proximity of the dealership an the attentiveness of everyone! We will see when my lease terminates in a few months how I'm treated!!! More

by jogrnut3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kori Gallimore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Griggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2026 -

Star Hyundai responded

It’s great to hear you found our location convenient and our team attentive. Please reach out when your lease term concludes so we can assist you. We look forward to caring for your Hyundai again.

July 16, 2026

I have always been very pleased with the service department at Star Hyundai and James is very helpful. But on this visit, I was frustrated to find out that when one of my tires developed a sidewall More

by baconc
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kloeppel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2026 -

Star Hyundai responded

Thank you for your feedback, and we apologize for not delivering a 5-star experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 12, 2026

The team at Hyundai always takes care of all my questions and concerns. They are very attentive to every detail! Thank you for all of your hard work and consistency More

by Jamie.a.threat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Griggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Kloeppel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2026 -

Star Hyundai responded

We appreciate you choosing us for your Kona service and for sharing your feedback. We’re glad our team addressed your questions thoroughly and paid close attention to every detail. Your acknowledgement of our consistent efforts means a lot to us.

July 12, 2026

James was the worse. He lied to me several times and then lied to me about his supervisor handling a situation for me. When I requested to speak to the supervisor found o More

by JALISASWANN15
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Griggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Kloeppel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2026 -

Star Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 11, 2026

I am very pleased with all my services from Star Hyundai. Sandra was super, and very knowledgeable. There was good communications and promptness on all the services I had done. It was a perfect experience, a More

by dazzzle07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Griggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2026 -

Star Hyundai responded

Thank you for sharing your positive feedback. We’re thrilled Sandra’s knowledge and clear communication made your Hyundai Elantra service prompt and hassle-free. Your recommendation means a lot.

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