Star Hyundai

I brought the car in for oil change and tire rotation and told the guy that I will be right outside waiting for it, one and a half hours later I asked the guy if he knows how much longer it could take he and told the guy that I will be right outside waiting for it, one and a half hours later I asked the guy if he knows how much longer it could take he told me to ask the service representative, when I asked her the status of the car she responded asking my name and the car information while holding the paperwork in her hands and said that nothing was done for the car because she couldn’t find me and didn’t know what to do with the car. I asked her why she didn’t call or text me she said that she called me and I showed the phone and said I never received a call or text from you after all her response was don’t worry I will have somebody work on it right now it only takes half an hour, over all it took 3 hours just for oil change. More

The dealership was understaffed. I had 2 issues with my first service and neither was completed to my satisfaction. I had 2 issues with my first service and neither was completed to my satisfaction. More

My husband and I had a wonderful experience working with Jin to lease our new Palisade. He was patient and knowledgable about the vehicle. We highly recommend him! Jin to lease our new Palisade. He was patient and knowledgable about the vehicle. We highly recommend him! More

Add add add Much too long for an oil change if I had an appointment appointment More

I recently leased a brand new car through Sakib, and the entire experience was absolutely fantastic from start to finish. They made the entire process seamless, stress-free, and incredible efficient. From entire experience was absolutely fantastic from start to finish. They made the entire process seamless, stress-free, and incredible efficient. From the initial consultation to delivery, Sakib was knowledgeable, responsive, and genuinely committed to finding the perfect car for me at the best possible deal. I truly appreciated the transparency, professionalism, and personal attention I received every step of the way. I couldn't be happier with my new car and highly recommend Sakib to anyone elookin got lease or purchase a vehicle. Thank you again for everything! Dream Auto Group More

Phillip and his team are awesome. While the showroom may not be the fanciest the product and service you receive is what really matters. And Phillip knows how to make you feel heard a While the showroom may not be the fanciest the product and service you receive is what really matters. And Phillip knows how to make you feel heard and appreciated. More

Justine very helpful, nice and knew how to answer all my questions. Explained the process and it was very fast this time. questions. Explained the process and it was very fast this time. More

Very knowledgeable salesman and managerial personnel. Decent price for choice of vehicle.Delivered as stated Clean facilities Decent price for choice of vehicle.Delivered as stated Clean facilities More

I love the service bayside genesis service gives, this is my fourth car from Hyundai and been in many service center in New York City. my fourth car from Hyundai and been in many service center in New York City. More

Service was terrible. Guy manager was the worse. They made scratch on my dash board and glove box. Jessica other manager she is the only one seemed to care. She listen Guy manager was the worse. They made scratch on my dash board and glove box. Jessica other manager she is the only one seemed to care. She listens to the clients but others don’t. When I asked the questions the guy I think he is the general manager he wasn’t even pay attention to what I said and keep saying no. Mechanics are very rude also. More