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Star Hyundai
Bayside, NY
3,002 Reviews
Looking for a Hyundai dealership where from the moment you contact us whether in person, by phone or even by email, you know you're dealing with people who know what they're doing?
Looking to conduct business with a dealership that is respectful of your time?
How about a dealership that doesn't think you're stupid? Star Hyundai located in Bayside, NY is that dealership! We don't do the back and forth thing and we don't drag our feet. We give you the information and the pricing you expect the first time.
We don't employ telemarketers that will tell you anything to get you in the door just to find out the person you spoke to "only makes appointments".
We've been here since 2008 and most of our people have been here since we opened the doors.
What does that mean to you? It means that you're dealing with people who have answers, not people who need to find them or worse make them up. It means that when you have questions, we have answers. It means when you back to see us, you're seeing the same people. It means when something is promised, something is delivered!
There's a reason why 95% of our online reviews are 4.5 stars or higher. We also speak Korean, Mandarin, Cantonese, Russian, Spanish and of course English.
We love our families and we love our neighborhood. We value relationships and we know the importance of our word. We guarantee you will love buying, leasing, and servicing your vehicle with us and we look forward to serving all of your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:30 AM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,002 reviews
February 18, 2022
The dealership is well managed, all staff is very friendly, professional and courteous and I would gladly recommend to anyone friendly, professional and courteous and I would gladly recommend to anyone More
by notstaisfied
Verified Customer
February 17, 2022
Staff is very pleasant and quite professional. Ms. Jessica is a GEM - always ready, willing and most able to help and answer questions, no matter how many I have. Ms. Jessica is a GEM - always ready, willing and most able to help and answer questions, no matter how many I have. More
by CARMENTORRES106
Employees Worked With
February 17, 2022
Great Experience! Russel did a great job in guiding me through the whole process. I love the car and it is exactly what I wanted at this time. Russel did a great job in guiding me through the whole process. I love the car and it is exactly what I wanted at this time. More
by UMAIS20
February 16, 2022
My most recent service visit was very nice; I had a battery replaced and a diagnostic done on my car because of heating issues. After the diagnostic was completed Chet explained the findings to me. T battery replaced and a diagnostic done on my car because of heating issues. After the diagnostic was completed Chet explained the findings to me. The parts I needed for the heating system were ordered; and I was assured when the parts are received I will receive a call to have my vehicle repaired. More
by JMendez570
Employees Worked With
Chet and Kenny
February 16, 2022
February 15, 2022
February 14, 2022
Place initial call Dec 22 to pick up car for service. Original scheduled appt for Wednesday, Feb 2nd pickup. Genesis forgot to schedule after calling for status of pickup. Had to rescheduled for Feb 9th Original scheduled appt for Wednesday, Feb 2nd pickup. Genesis forgot to schedule after calling for status of pickup. Had to rescheduled for Feb 9th 10am, called @09:15 was told driver not available till noon to 13:00. Had to initiate another call to Jessica at 12:45 for status update. To be told after 25 minutes on hold that no one available to pick up car. Received call thursday Feb 10th from Jessica at 08:15 driver will be heading out soon to pick up car and she will call upon leaving. No call from Jessica, i had to call at 10:15 for status to be told driver will be here in 15 minutes, i reminded jessica i have to leave at 11:30 the latest to keep my 12 noon appt. I had to call again at 11:00, waited 15 minutes for Jessica just to be disconnected. Called Jessica again to be told driver is 12 minutes out. Driver did not get here till 11:40 which caused me to be late for my personal appt scheduled for 12:00. Told Jessica I need my car back same day. Call Jessica at 16:30 for status was told car won't be ready till Friday. Receive car back Friday @13:30 to see dash board msg countdown that car is due for service in 8 days, is this what they called all point check completed Advisor Jessica B. Santana, lacks customer service skills, lack follow up, constant inconsistencies in her reasons for delay or call back skills yo keep customer in the loop of status, listening to her was a total waste of time, her words and commitment are useless. As I indicated above, spam of 48 hours of my valuable time wasted because she was a so called advisor who can not advise or keep her words on call back, states or updates. More
by SKING8888
Employees Worked With
February 13, 2022
Andrew and staff very attentive to our needs. He listened to our questions and took the time to answer all of them. Finance Mgr was extremely helpful as well. listened to our questions and took the time to answer all of them. Finance Mgr was extremely helpful as well. More
by Steve
Employees Worked With
Andrew
February 13, 2022
I felt like a got a fair deal at Star Hyundai, and they got me the Hyundai Elantra in the color I wanted much more quickly than expected. The service was friendly, and I appreciated the time the salesman got me the Hyundai Elantra in the color I wanted much more quickly than expected. The service was friendly, and I appreciated the time the salesman took to explain some of the car's features to me. More
by JEAN.WOISIN
Employees Worked With
