Star Hyundai

Car leased. Our sales person was Mark Stechel. He was professional, very knowledgeable about the car. In addition he was extremely patient and very helpful when e Our sales person was Mark Stechel. He was professional, very knowledgeable about the car. In addition he was extremely patient and very helpful when explaining details about our purchase. He answered all of our questions and took time to aid me in developing my connection with Blue Link. It was our first experience with Hyundai and the entire process of returning our former leased car went seamlessly. I would definitely recommend a Hyundai and especially Mark as the sales person. More

2nd time ti same dealership and 2nd best experience. This was my 2nd experience in 2 years. And still same best experience with overall process. Mark Stechel was my dealer that i was dealing with. He is This was my 2nd experience in 2 years. And still same best experience with overall process. Mark Stechel was my dealer that i was dealing with. He is always kind, patient and helpful on any question you have. Best part is that i went there Friday afternoon to start the process for an hr and then went back yesterday Saturday Sep.7th 2019, I spent only an hour and half to finalize it pick up the car and drive out With smooth easy and transparency finance. I would definitely recommend this dealership. More

Brake check Service Manager Ed was able to fit me in to check out my brakes before the weekend. Everybody is very helpful and friendly at this location. Service Manager Ed was able to fit me in to check out my brakes before the weekend. Everybody is very helpful and friendly at this location. More

Amazing staffs! Rep. Sean Han- he is so friendly and keen, explained everything in detail. Thank you so so much! I would definately be back in the future and recommen Rep. Sean Han- he is so friendly and keen, explained everything in detail. Thank you so so much! I would definately be back in the future and recommend to everyone to Sean. More

Positive Experience Oil change service was a reasonable one hour wait...Customer Waiting area clean & coffee offered with large screen TV offered...Thursday discount issu Oil change service was a reasonable one hour wait...Customer Waiting area clean & coffee offered with large screen TV offered...Thursday discount issued for $5.00 More

Good work and customer service reps were very helpful. The customer service rep was very professional and courteous. Her name is Dolly Rivera. The mechanic who did the job, his name is Mr. Lint and he d The customer service rep was very professional and courteous. Her name is Dolly Rivera. The mechanic who did the job, his name is Mr. Lint and he did a very good job. More

Good Service Didn’t have to wait long to be called when I arrived to the service center. Informed the Hyundai employee about the problem of my Elantra and he took Didn’t have to wait long to be called when I arrived to the service center. Informed the Hyundai employee about the problem of my Elantra and he took care of the issue right away. More

Excellent experience from beginning to end I just purchased a Santa Fe Limited 2.0 from Star Hyundai. Before doing so, I shopped many other dealers within a 20 mile radius and Star Hyundai was I just purchased a Santa Fe Limited 2.0 from Star Hyundai. Before doing so, I shopped many other dealers within a 20 mile radius and Star Hyundai was the ideal dealership for my purchase. The entire staff at Star Hyundai far exceeded expectations, most notably; Zachary Lintz, General Sales Manager, Philip Robinson, Sales Manager, Ed Thornton, Service Manager, Mark Stechel, Salesperson who ably assisted with the tech make-ready & vehicle delivery, and Tommy Tong, Salesperson who introduced me to my new vehicle and provided a very helpful test drive and was extremely resourceful through closing. Star Hyundai is comprised of highly competent and compassionate sale's and finance personnel who work tirelessly to provide a high standard of customer service. It is without reservation that I highly recommend Star Hyundai and will remain a loyal customer in the future. More

New car lease Salesmen great Very knowledgeable We’re right on when car would be ready Gave me different options for a car Told me when car would be ready W Salesmen great Very knowledgeable We’re right on when car would be ready Gave me different options for a car Told me when car would be ready Went back and had a short wait for car Second time leasing a car with star More

service refuses to fix daughters car Sep 3rd 2019 My daughter just bought a 2014 Hyundai Tucson from Star Hyundai in June. She has had problems with the brakes squeaking and getting wors Sep 3rd 2019 My daughter just bought a 2014 Hyundai Tucson from Star Hyundai in June. She has had problems with the brakes squeaking and getting worse. She brought it into your dealer STAR 3 times, and now you have the nerve to tell her. Because they are aftermarket brakes you will not fix it. You certified and sold her the car with those brake. Now you want her to pay for it to be fixed, on a car bought about a 3 months ago. What kind of pre-certification program do you have? I was about to go to you, to buy a car, after my Subaru just got totaled last Sunday. But I will be dammed if you can't stand by a product you sell. You can give her all the loaners you want. What good is it, if you refuse to fix the car and give her some BS excuses. lets not forget about the creaking noise from the rear, that you say your going to fix. But you had the car, and you didn't take care of it today 9-3-2019, while it was there. My daughters first car, and tight on money. Now I am going to the BBB and start to put in for the lemon law. If this is not resolved. PUT NEW BRAKES ON THE CAR. It's not like she drove it 40,000 miles. She been complaining from the first week she got the car. How many times has she taken it back to you now 3 times? She got your bumper to bumper warranty 100,000 miles? I understand NORMAL USE of certain parts including brakes may not be covered. BUT this is far from it being used when bought from your dealership to be considered her fault. 50 yrs has a mechanic including a Journeyman before going to FDNY. I owned my own stations. Trust me if I was able to I would fix it. But after my injuries on 911 I have no way to work on cars. More