
Star Hyundai
Bayside, NY
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:30 AM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
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The kind and professional treatment made us feel special. The explanation of a new car was made simple. Thanks Phil. The explanation of a new car was made simple. Thanks Phil. More
Good service. No long wait time. No problem with spot reservation. Communicated when the job was done No long wait time. No problem with spot reservation. Communicated when the job was done More
I have a hard 8:00 start time at work and need to be our by 7:25 to get there. They always ensure that I am out in time! by 7:25 to get there. They always ensure that I am out in time! More
I was able to get an appointment quickly and early drop off also got the car back within 2hr off also got the car back within 2hr More
Service advisor Jason Watkins was extremely rude and inappropriate from every step of the 2-week ordeal with my car. He insulted myself and my wife on two separate occasions, argued with me at 7:40am ab inappropriate from every step of the 2-week ordeal with my car. He insulted myself and my wife on two separate occasions, argued with me at 7:40am about how long I’ve owned my vehicle, and did not provide any ounce of customer service or support. Jason should be removed from his position immediately. If it were not for the experienced service advisor, Jessica Santana, I would be much more irate. She treated us with respect and actually explained the work that was performed and what needed to be done with another appointment. By far the worst experience I’ve had at a service department, no thanks to Jason. More
This dealership is the worst I ever been in for service. My car went in on a Thursday. They had it over the weekend they had it Monday. They had it Tuesday. I will never recommend this place to anybody it I My car went in on a Thursday. They had it over the weekend they had it Monday. They had it Tuesday. I will never recommend this place to anybody it I had to get a tow truck and take it to my mechanic and take care of the job a dead battery which is under the warranty. I had to pay it out of my pocket. I hope I get reversed. More
Everything was done as promised. Jessica was in contact with me before and during the job. Thank you. Jessica was in contact with me before and during the job. Thank you. More
It was a positive experience. The mecanic found what was wrong. Jessica Santana, the service manager made things easy. The mecanic found what was wrong. Jessica Santana, the service manager made things easy. More
Jessica was so wonderful and the gentleman who fixed my car was great. The front desk lady was not kind at all- looked bothered when I asked questions and when I called the day prior she told me "listen t car was great. The front desk lady was not kind at all- looked bothered when I asked questions and when I called the day prior she told me "listen to me ma'am" on the phone to a question I was asking. It made me want to cancel my appointment as a client should not be spoken to that way. She should not be working on the front end/interacting with customers. More
One of the better Hyundai Service Centers in the area. CS reps don't pressure you and are very accommodating. CS reps don't pressure you and are very accommodating. More