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Star Hyundai

Bayside, NY

4.4
3,013 Reviews
Looking for a Hyundai dealership where from the moment you contact us whether in person, by phone or even by email, you know you're dealing with people who know what they're doing? Looking to conduct business with a dealership that is respectful of your time? How about a dealership that doesn't think you're stupid? Star Hyundai located in Bayside, NY is that dealership! We don't do the back and forth thing and we don't drag our feet. We give you the information and the pricing you expect the first time. We don't employ telemarketers that will tell you anything to get you in the door just to find out the person you spoke to "only makes appointments". We've been here since 2008 and most of our people have been here since we opened the doors. What does that mean to you? It means that you're dealing with people who have answers, not people who need to find them or worse make them up. It means that when you have questions, we have answers. It means when you back to see us, you're seeing the same people. It means when something is promised, something is delivered! There's a reason why 95% of our online reviews are 4.5 stars or higher. We also speak Korean, Mandarin, Cantonese, Russian, Spanish and of course English. We love our families and we love our neighborhood. We value relationships and we know the importance of our word. We guarantee you will love buying, leasing, and servicing your vehicle with us and we look forward to serving all of your automotive needs.
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201-16 Northern Blvd

Bayside, NY

11361

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Showing 3,013 reviews

July 30, 2022

Super kind! They go beyond what’s required. Been dealing with them for years! I highly recommend this dealership More

by SUSANMW116
Recommend Dealer
Yes
Employees Worked With
Mark Stechel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2022

The salesman was very nice While I wait for the paperwork He talked to me about the cars And gave me some information about my questions More

by PETERYOON0316
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brian lee
July 28, 2022

You have NOT fixed the issue with my car. I brought in my car on Thurs 07/21 and received it back on Tues 07/26 - and the warning light is still on the Dashboard. You guys have messed-up my w More

by Raj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2022

Working with Andrew was great - explained the process and information clearly. The team was also friendly and supportive during the process. Given the constraints during this current economy, a test drive wa More

by XYLINAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Star Hyundai responded

Thank you so much for sharing the positive experience. Congrats on the new lease and we look forward to staying in touch.

July 25, 2022

The person in charge of my car and paper work (male) was great and helpful with questions I had. Would come again because of how nice he was! More

by SHUMANAKHATUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
2.0
This rating includes all reviews, with more weight given to recent reviews.
ZAC KOUFAKIS
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : lorenx jacques
Jul 28, 2022 -

Star Hyundai responded

Thank you so much for sharing the positive experience. We appreciate the opportunity to serve you.

July 25, 2022

Star Hyundai service at 162-34 Pidgeon Meadow Road recommended and performed series of unnecessary maintenance , fuel injector and throttle body cleaning and coolant flush for a car that has been driv More

by SEPANLOOA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew (last name unknown) service manager
July 25, 2022

Arrived 10 min before my scheduled appointment and waited 40 minutes to speak to an advisor. I had to call to find the status of my car. When I went to pick up my car, car was parked in the driveway with all More

by the4harts
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2022

Took my car on time and kept me updated while I waited. Very efficient staff. More

by ABENDERNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2022

Very quick and professional. Got my new car with all the credit approval, registration in less then two hours. More

by ARTAN MUZHAQI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Star Hyundai responded

Hi Artan! Congrats on the new Plug in Tucson . I'm sure the gas station will miss you! We look forward to staying in touch.

July 16, 2022

Had the car in service for one week. Never returned a phone calls. Problem not resolved. More

by allen26
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Star Hyundai responded

Hi Allen we apologize for the lack of communication. Please reach out to Matt the service manager @ 718-353-0200 so we can get down to the bottom of this. We pride ourselves on providing the best service possible and we're disappointed that the problem hasn't been solved.

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