Star Hyundai

This is really unfair service. I made a reservation a month in advance and went on a day off from work, but at first I thought it would only take an hour, so I went after an hour I made a reservation a month in advance and went on a day off from work, but at first I thought it would only take an hour, so I went after an hour to find a car, so staf say I waited two more hours. I have a Genesis G70 it was 3 years special service but they're nothing to do. I going to oil change local auto service center it's charge $100.00 I have to pay. It was horrible. More

Ridiculously long to wait for your car. They said 2 hours and it turned out to be 4 1/2 hours. Totally unacceptable. They said 2 hours and it turned out to be 4 1/2 hours. Totally unacceptable. More

They don't ask you what kind of oil they changed. They just change and charge you extra for the oil and parts. They just change and charge you extra for the oil and parts. More

After traveling to 4 different Genesis dealerships, Bayside quickly proved to be the most welcoming, accommodating, friendly and helpful of all. Andrew could not have been more pleasant and certainly Bayside quickly proved to be the most welcoming, accommodating, friendly and helpful of all. Andrew could not have been more pleasant and certainly went above and beyond to not only make sure I not only got the car I wanted but also that I left with it the very same day. He was even kind enough to order lunch while waiting for paper work to be completed. We actually were able to get two cars that day and I most look forward to returning to pick up the second car and to returning in the future when this lease is complete. Thank you, Andrew and the entire Bayside team. More

It took their stuff more than 3 hours to get fis my car, for a regular check up. I was there at 7am and had to wait until 11:30 to get my car back. This job couldn’t been done in less Time, but it convenien for a regular check up. I was there at 7am and had to wait until 11:30 to get my car back. This job couldn’t been done in less Time, but it convenient for the shop to charge more for the hour of labor. More

The service people told us it would take 1. 5 hours but it took over 4 hours and when we asked about it they got irritated. The car was great when they were done so the mechanic is probably ver 5 hours but it took over 4 hours and when we asked about it they got irritated. The car was great when they were done so the mechanic is probably very skilled but we need more realistic time frame and explanation when things take longer. More

I was very pleased with the way my purchase was handled from beginning to end. Mine was an "out-of-state" purchase and Andrew handled everything in a responsive and professional manner. I would not hesitat from beginning to end. Mine was an "out-of-state" purchase and Andrew handled everything in a responsive and professional manner. I would not hesitate to recommend Star Hyundai to anyone seeking a pleasurable purchasing experience. More

I tried to make a reservation at the time when I needed to change the engine oil, but I was told that the reservation was not available, and I had no choice but to change the oil elsewhere! to change the engine oil, but I was told that the reservation was not available, and I had no choice but to change the oil elsewhere! More

Waiting time is too long, waiting area is too small. They don’t have parking lot, so they will park your cars some where on public street before they take it to the service station. I found that they pa They don’t have parking lot, so they will park your cars some where on public street before they take it to the service station. I found that they parked my far away fro the sidewalk and that street is narrow plus it is two ways. They just don’t really take care your car More

I like this dealer for nice service and very kind to customers and always smiling happy face customers and always smiling happy face More