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Star Motor Cars
Houston, TX
291 Reviews
Finding the Right Luxury Vehicle
Has Never Been Easier
Here at Star Motor Cars, our purpose is simple: To rise above the status quo and provide the best luxury car buying experience imaginable. Is achieving this goal a quick or simple process? Of course not. However, the men and women who proudly stand behind the Star Motor Cars name are dedicated to do whatever it takes to not only meet this standard of excellence, but to surpass it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 291 reviews
April 19, 2024
Our service representative took very good care of us and explained what we should do. We will definitely return to the service department at Start Motor Cars. explained what we should do. We will definitely return to the service department at Start Motor Cars. More
by bjones45
Verified CustomerEmployees Worked With
Helpful April 19, 2024
Called 3 times to set an appointment for a recall Finally just brought in one morning. Engine light on. Charged $250 to check and turn off light Finally just brought in one morning. Engine light on. Charged $250 to check and turn off light More
by PETER.BERNARD
Employees Worked With
Carlos
April 19, 2024
Very professional and courteous, extremely competent. Loaner car was given for convenience so wait time was limited. Loaner car was given for convenience so wait time was limited. More
by DEAN_SLOAN
April 14, 2024
I have used this dealership for decades and wouldn't go anywhere else. I completely trust them, with both new car purchases as well as car maintenance. They have very experienced personnel who know what th anywhere else. I completely trust them, with both new car purchases as well as car maintenance. They have very experienced personnel who know what they're doing. Star Motor Cars has always been very transparent in their dealings with me. Carlos Garza is my service rep and he is very knowledgable and responsive when I bring my car in for maintenance. Howard Diskin in Sales helped me with my new car order and kept me informed along the way as to the status of my order. He has been very responsive to questions and concerns. More
by ATYLER1
Employees Worked With
Carlos Garza
April 12, 2024
Easy to book appointment. Always perform work efficiently and effectively. Keep me informed. I return here because of ease of getting service. Always perform work efficiently and effectively. Keep me informed. I return here because of ease of getting service. More
by jenny9264
Employees Worked With
Teresa Smart
April 11, 2024
Star has an amazing team. The service on my Mercedes went smooth as glass. Everything was explained clearly, and the work preformed on time. The service on my Mercedes went smooth as glass. Everything was explained clearly, and the work preformed on time. More
by gary@somberg.com
Employees Worked With
Teresa Smart
April 07, 2024
Love my service advisor, Carlos, responsive and polite, very knowledge as well. Strongly recommended him very knowledge as well. Strongly recommended him More
by rose8chen
Employees Worked With
April 06, 2024
Excellent service, customer communication and promptness. Mike Fontes very responsive and understood my questions. When Mike at lunch break, Teresa took great care of me. Good teamwork. I do recommend St Mike Fontes very responsive and understood my questions. When Mike at lunch break, Teresa took great care of me. Good teamwork. I do recommend Star to other Mercedes owners who need service. Conveniently located. More
by VIDAL2
Employees Worked With
Mike Fontes
