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Star Motor Cars
Houston, TX
294 Reviews
Finding the Right Luxury Vehicle
Has Never Been Easier
Here at Star Motor Cars, our purpose is simple: To rise above the status quo and provide the best luxury car buying experience imaginable. Is achieving this goal a quick or simple process? Of course not. However, the men and women who proudly stand behind the Star Motor Cars name are dedicated to do whatever it takes to not only meet this standard of excellence, but to surpass it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 294 reviews
April 11, 2024
Star has an amazing team. The service on my Mercedes went smooth as glass. Everything was explained clearly, and the work preformed on time. The service on my Mercedes went smooth as glass. Everything was explained clearly, and the work preformed on time. More
by gary@somberg.com
Verified CustomerEmployees Worked With
Teresa Smart
Helpful April 07, 2024
Love my service advisor, Carlos, responsive and polite, very knowledge as well. Strongly recommended him very knowledge as well. Strongly recommended him More
by rose8chen
Employees Worked With
April 06, 2024
Excellent service, customer communication and promptness. Mike Fontes very responsive and understood my questions. When Mike at lunch break, Teresa took great care of me. Good teamwork. I do recommend St Mike Fontes very responsive and understood my questions. When Mike at lunch break, Teresa took great care of me. Good teamwork. I do recommend Star to other Mercedes owners who need service. Conveniently located. More
by VIDAL2
Employees Worked With
Mike Fontes
April 05, 2024
The sales process was one of the best experiences I have had with a dealer and sales person. Very relaxing atmosphere, knowledgeable about the product and no pressure. Did not spend excess time trying to se had with a dealer and sales person. Very relaxing atmosphere, knowledgeable about the product and no pressure. Did not spend excess time trying to sell after market products. Delivered the auto to my home. More
by MJCALABRIA7
Employees Worked With
April 05, 2024
Very prompt, timely and efficient service performed on a walk-in basis. Very pleased with the timeliness and quality of the service. walk-in basis. Very pleased with the timeliness and quality of the service. More
by BABRAMS1
Employees Worked With
Not sure of who the service desk employees were.
April 05, 2024
Excellent customer service by Chad. We had walked away from the sale but Chad made us extremely comfortable, and he accommodated us by going above and beyond his scope of duties. Star m We had walked away from the sale but Chad made us extremely comfortable, and he accommodated us by going above and beyond his scope of duties. Star motors, as long as Chad works there, is where we will always buy our cars now. He has won a loyal customer for life. More
by SANACHAUDHARY
Employees Worked With
April 05, 2024
Howard was amazing to work with. Honest, thorough, a true professional. Great to work with! I would highly recommend Howard! Honest, thorough, a true professional. Great to work with! I would highly recommend Howard! More
by rhroth
March 31, 2024
Very helpful and thorough in my maintenance visit. All issues researched and resolved. Service reps are always welcoming and helpful. All issues researched and resolved. Service reps are always welcoming and helpful. More
by MCABRAL-FLY
