Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Star Motor Cars
Houston, TX
648 Reviews
Finding the Right Luxury Vehicle
Has Never Been Easier
Here at Star Motor Cars, our purpose is simple: To rise above the status quo and provide the best luxury car buying experience imaginable. Is achieving this goal a quick or simple process? Of course not. However, the men and women who proudly stand behind the Star Motor Cars name are dedicated to do whatever it takes to not only meet this standard of excellence, but to surpass it.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 648 reviews
December 02, 2023
The service was great, a little expensive on labor. Approx $200 in spark plugs and $750 in labor. It shouldn’t take that long to change spark plugs. But the service counselor is the best. He has been Approx $200 in spark plugs and $750 in labor. It shouldn’t take that long to change spark plugs. But the service counselor is the best. He has been working with us over 20 years and 5 Mercedes More
by faljazrawi
Verified CustomerEmployees Worked With
Carlos Garza
November 29, 2023
We have been going to Star for many years and are always pleased with service and sales. pleased with service and sales. More
by CWADCOCK
Employees Worked With
November 29, 2023
Justin made the whole process very seamless and stress free communication was on time and he made sure all my questions and concerns were sorted. free communication was on time and he made sure all my questions and concerns were sorted. More
by ESEANETOR
November 29, 2023
They having been servicing by 2007 Volvo XC90 since 2009 and I have been pleased with the service and my service advisor Rick. They also service our 2020 Volvo XC90. and I have been pleased with the service and my service advisor Rick. They also service our 2020 Volvo XC90. More
by relong2012
Employees Worked With
Service Department/Rick
November 28, 2023
Over the last 8 years consistently meeting our needs. This is our number 1 MB dealer. This is our number 1 MB dealer. More
by 1918FIN
November 25, 2023
Thanks for all your help. I love my new car. 🚗. Service was great and assistance was useful I love my new car. 🚗. Service was great and assistance was useful More
by RUFF10
November 25, 2023
As a regular customer, I don't have difficulty obtaining a loaner if I need one. I trust Star to do the work that is needed and giving practical advice. They're friendly, too! a loaner if I need one. I trust Star to do the work that is needed and giving practical advice. They're friendly, too! More
by reneb
Employees Worked With
Carlos Garza
