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Star Motor Cars
Houston, TX
657 Reviews
Finding the Right Luxury Vehicle
Has Never Been Easier
Here at Star Motor Cars, our purpose is simple: To rise above the status quo and provide the best luxury car buying experience imaginable. Is achieving this goal a quick or simple process? Of course not. However, the men and women who proudly stand behind the Star Motor Cars name are dedicated to do whatever it takes to not only meet this standard of excellence, but to surpass it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 657 reviews
October 21, 2023
Mike Fuentes is my service person and he is always pleasant to work with. Everyone I've ever had contact with at Star Motors has been helpful and friendly. pleasant to work with. Everyone I've ever had contact with at Star Motors has been helpful and friendly. More
by mbtinbr
Verified CustomerEmployees Worked With
Mike Fuentes
October 21, 2023
Michael was great communicated clearly. Very disappointed when I got my car home to see how dirty the inside was with greasy finger prints. Very disappointed when I got my car home to see how dirty the inside was with greasy finger prints. More
by MB14TX
Employees Worked With
Michael in service
October 21, 2023
Service is outstanding. Team is very attentive and thoroughly. I have been a customer since 2096 when I bought my DB9. Team is very attentive and thoroughly. I have been a customer since 2096 when I bought my DB9. More
by Laurence.Daspit
October 20, 2023
Mike Fuentes my service person was most pleasant advising me about the recall on the fuel pump of my GLC300. He was totally professional when he checked me in and completed the service quickly within the tim me about the recall on the fuel pump of my GLC300. He was totally professional when he checked me in and completed the service quickly within the time he suggested. More
by EWILLCOTT
Employees Worked With
Mike Fuentes
October 18, 2023
They are all very nice and helpful. They made it easy to buy my car They made it easy to buy my car More
by erika_0902
October 14, 2023
Great attentive service, this is the second attempt to fix the same issue in my new car with less than 2K miles, hopefully this time is finally fixed. fix the same issue in my new car with less than 2K miles, hopefully this time is finally fixed. More
by LUKSUSLUX
Employees Worked With
October 13, 2023
Tony Scherler was a great Salesman! Teresa Smart, Service Advisor, was very responsive and knowledgeable about the issue with my S450 Lane Keeping Assist error message. The Servic Teresa Smart, Service Advisor, was very responsive and knowledgeable about the issue with my S450 Lane Keeping Assist error message. The Service department quickly discovered that the camera view was restricted, removed the obstruction, and I picked up my car a few hours later. Star Motors provided me with a nice loaner vehicle, so that I was still able to make it to my office and complete my work day with minimal disruption. More
by RANDLERB0727
