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Star Motor Cars

Houston, TX

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Employees
Reviews
Vehicles
4.8
716 Reviews
Finding the Right Luxury Vehicle Has Never Been Easier Here at Star Motor Cars, our purpose is simple: To rise above the status quo and provide the best luxury car buying experience imaginable. Is achieving this goal a quick or simple process? Of course not. However, the men and women who proudly stand behind the Star Motor Cars name are dedicated to do whatever it takes to not only meet this standard of excellence, but to surpass it.
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7000 Katy Rd

Houston, TX

77024

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Showing 716 reviews

November 21, 2023

Great service . ! We have always been pleased . All the advisors are great to work with. More

by tej10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa, Chad May
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November 18, 2023

Excellent service - called a few days ahead to make an appointment; they were ready for me and finished the routine service while i waited. More

by WILSONGW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie O'Neal
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November 18, 2023

Thanks for the help with this car. It looks in great shape. Rick spencer pa. More

by flspencer01
Recommend Dealer
Yes
Employees Worked With
Tom Duer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 18, 2023

As always Teresa was responsive, courteous and a pleasure to work with. She is awesome. More

by bpsartori
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Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa smart
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November 18, 2023

Teresa is fantastic at her job you need to hire more likse her for service More

by wzerkow
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 15, 2023

Star Motor Cars Mercedes is a first class operation. A car is only as good as the service department that stands behind it. Thank you Teresa! Thank you Star Motor Cars! More

by eharrell905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Smart
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November 15, 2023

Great sevice from Teresa Smart to quickly get a damaged tire repaced. Highly recommended for Mercedes. More

by DONAUCOIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
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November 15, 2023

Was able to take me in right away and fix my problem the same day. More

by nanhayden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Duer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Scherler, Allen Anejo, Eddie O'Neal, Howard Diskin, Richard Wahl, Bradley Nolen
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November 14, 2023

Kept in frequent contact and did an excellent job on my repair. Clean car waiting for me when it was time to pick up. More

by KAJ.RAWSTRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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November 13, 2023

Teressa in the Mercedes Service Dept. consistently provides outstanding customer service and an appreciation of knowing repeat buyers. I will only buy my cars from Star. More

by RANDY61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie O'Neal, Chad May
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