Star Motor Cars - Service Center

Great customer service, I was taken in and treated as family with a loaner while the guys worked on my vehicle. Great service! family with a loaner while the guys worked on my vehicle. Great service! More

Service advisor was pleasant and knowledgeable. No issues getting loaner car. Pricing seemed fair. Easy check out. No issues getting loaner car. Pricing seemed fair. Easy check out. More

Though physically the dealership is totally outdated for the caliber of vehicles they are selling, the staff could not be more pleasant. the caliber of vehicles they are selling, the staff could not be more pleasant. More

Their , mechanical service is Horrible. I have deen in 6 times to fix tge same thing. I have deen in 6 times to fix tge same thing. More

The team at Star always does a great job. Had the Service B done on my MB. Teresa was able to get a better coupon for the work. It was done in a timely manner. Service work is always excellen Had the Service B done on my MB. Teresa was able to get a better coupon for the work. It was done in a timely manner. Service work is always excellent. More

Carlos is the best at customer service although the entire front office is always friendly and willing to jump into action. The best Mercedes dealership in Houston. Have been going there for 35 years, entire front office is always friendly and willing to jump into action. The best Mercedes dealership in Houston. Have been going there for 35 years, never a complaint! More

Went above and beyond my expectations on the replacement of my cars windshield while I was away on travel. Well done! of my cars windshield while I was away on travel. Well done! More

Courteous and on time. This has been on a continuons basis. Looking forward to the next visit . This has been on a continuons basis. Looking forward to the next visit . More

Star motor MB is a trustworthy dealer for sales/svcs. They do honest work at fair pricing. They do honest work at fair pricing. More

I have worked with Carlos for many years he is professional, knowledgeable, customer oriented. I rely on his assessment of my cars situation and advice. What I am saying about Carlos also holds f professional, knowledgeable, customer oriented. I rely on his assessment of my cars situation and advice. What I am saying about Carlos also holds for Teresa. They are excellent representatives of the company More