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Star Motor Cars - Service Center

Houston, TX

4.8
406 Reviews

406 Reviews of Star Motor Cars - Service Center

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October 18, 2023

customer service work was done. Work was done great. no loaner car needed. it was 25,000 mile tune up. More

by TBACA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
customer service person was very nice
October 18, 2023

Mike Fontes was as professional as usual in scheduling my appointment and getting me in and out of the dealership in a timely manner. More

by adavidschwarziii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fontes
October 14, 2023

Great attentive service, this is the second attempt to fix the same issue in my new car with less than 2K miles, hopefully this time is finally fixed. More

by LUKSUSLUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Duer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

Best dealer/ service I ever visited ! !Very courteous staff and best of all zero arrogance from everybody. ( I also liked the coffee ) !!!! More

by DESHONJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa
October 13, 2023

Tony Scherler was a great Salesman! Teresa Smart, Service Advisor, was very responsive and knowledgeable about the issue with my S450 Lane Keeping Assist error message. The Servic More

by RANDLERB0727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Scherler
October 13, 2023

They are awesome at the service center. They fix the issue why I waited. Very friendly. Wish they were a lot closer to where I live More

by NANCY.TISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
October 13, 2023

Carlos at Star Motors was courteous, timely, helpful and thorough. Everyone there is ver accommodating. More

by bunnymcclendon
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Eddie O'Neal
October 12, 2023

Great customer service! Teresa Smart, my service advisor was fantastic, she was courteous and professional! My service appointment was easy to schedule and the service was f More

by sherronda.sparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
October 12, 2023

Theresa Smart is the reason I am loyal customer. Absolutely the best service all the time More

by sswedlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa smart
October 11, 2023

Stellar experience. Star went above and beyond. Robert Telada is the best. Thank you for your help More

by tscherler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza, Robert Telada
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