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Star Motor Cars - Service Center

Houston, TX

4.8
405 Reviews

405 Reviews of Star Motor Cars - Service Center

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October 10, 2023

Always greeted with a smile by all the employees. They always let me know approximately when the service will be completed. It gives me an opportunity to work on other things. More

by MARYANNETYLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All Employees in Service Dept.
October 10, 2023

Carlos helped me in the service department. He was very helpful, set me up with a driver car and turned the service around in one day. More

by CHARLIE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie O'Neal
October 06, 2023

Great service. Loaner available, prompt completion. Teresa is very knowledgeable and answers all concerns and issues. More

by SANICO
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tom Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Smart, Eddie O'Neal
October 06, 2023

I’ve never been disappointed by the work done by Teresa Smart and the service team. They’re the best not only on routine maintenance but also on the small things that occasionally need fixing. More

by ReedGroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
October 03, 2023

This dealership has an outstanding sales and service team, they’re always pushing their best for me, the service team return my phone calls and explain in detail whatever it’s happening to my car, They More

by LAURAVFN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

I have been with this Dealership for several years, what do you think? I started with Greenway, tried Sugar Land, Alex Rodriguez and stayed with STAR MOTORS. I however do miss STEVE. All the Reps there More

by VVAGRIFF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

Great service team ! ! Always ready to assist any issues! Carlos and the entire service team are always polite and attentive . More

by MWHITE28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
September 29, 2023

Teresa Smart of Star Motor Cars always does a great job when I take my car in for its service work. Star provides quality work, reasonable pricing, and accommodates my schedule. More

by randerson17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
September 29, 2023

Mike is so great to work with- excellent communication and kept me updated on everything. Went above and beyond. I highly recommend Star Motors to an everyone. Service department is outstanding and the be More

by WALKERKELLYLOUISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service dept.
September 29, 2023

Great as usual. I have 5 vehicles served at Star because of Teresa and Billy Smart. They are the best representatives in the business! More

by J.MCDOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa and Billy Smart
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