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Star Motor Cars - Service Center

Houston, TX

4.8
392 Reviews

392 Reviews of Star Motor Cars - Service Center

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November 27, 2024

I love this dealership because the staff along with Mike my service advisor and Chad makes sure I’m taking care of. Thanks, Ms. Carter More

by FayeCarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Service rep Mike always takes care of my GLC 300 needs with the best professional help in a timely way! More

by Beverly Mattern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie O'Neal
November 25, 2024

We have been using Star Motor for my service work for about 15 years on all our MB vehicles and Teresa Smart has always been great as our service coordinator. More

by randerson17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
November 24, 2024

Service Department is extremely efficient, easy to book and offered alternatives to accommodate my days schedule. More

by STEVE@TROPICAIR.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
November 24, 2024

I'm happy to rate a dealership I support. I am angry when I am asked to write comments and keep getting requests to write if I choose not to! More

by reneb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service is great.
November 22, 2024

Explained, in detail all the work done to my Volvo. Service Department is first class. More

by RSOLIS42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max, Raul, Joe
November 22, 2024

Service Rep Teresa Smart consistently takes excellent care of my GLE450 Service needs. She is professional, efficient, proactive and kind. Her commitment to excellent customer service is a big reason why More

by cheesytexan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Smart
November 20, 2024

This is the most trustworthy customer service I’ve ever received! Carlo and crew are simply the best More

by emilieerwinhebert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo
November 15, 2024

Theresa did a great job getting me scheduled and having the car ready in a very timely manner. It is always a pleasure dealing with Teresa and Star Motor Cars. I have never had an issue with them. More

by andy@lipowoil.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
November 15, 2024

Theresa is extremely professional and competent. Her service is flawless as well as the service techs. More

by DEAN_SLOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa Smart
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