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Star Motor Cars - Service Center

Houston, TX

4.8
403 Reviews

403 Reviews of Star Motor Cars - Service Center

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December 14, 2024

Very nice dealership. Very reliable. Service manager Mr Carlos provide excellent service on our car so we love to drive worry free. We are Mercedez family for years and h More

by VIDHINALEKH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept Mr Carlos
December 13, 2024

Carlos is great and has taken care of all of our cars for many years More

by KELLEY.PARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
December 13, 2024

Tim Locascio handled our needs flawlessly. Appreciate his professionalism and expertise throughout the process at Star. More

by RYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Locascio
December 12, 2024

The team at star motors were very communicative and respected my time. They were courteous and efficient and found me a loaner car. More

by ASIFALITEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos and Baba
December 12, 2024

CARLOS DOES AN OUTSTANDING JOB IN COMMUNICATION AND FOLLOW THROUGH, CANDIDLY AS DOES ALL YOUR SERVICE TECHS. More

by ALAN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NO ONE IN SALES
December 08, 2024

All good and i do not have anything to say. Very good and very good service More

by JRANKIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

A great experience overall. The service professional Mike is very efficient, knowledgeable, thoughtful and kind. I would certainly recommend them to anyone. I have never gone More

by vinharry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fontes
December 07, 2024

Purchased an S class,and dash was torn and heads up display was damaged in between test drive and purchase date. They promised to repair, but had order an entire new dash. In meantime a slow AC leak wa More

by kruse1
Recommend Dealer
No
Employees Worked With
Theresa Smart
December 03, 2024

Stellar and personalized service from Star Motors. Really excellent. Try and get Carlos Garza, if you can. More

by Peach.ray.haenchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Garza
December 02, 2024

I have used this dealer to service my vehicles for some ten years now and have been very satisfied with the service. More

by ADEKLERK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, Kevin
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