Star Motor Cars - Service Center

Just not very good service. Probably my last Mercedes. Still have not fixed the issue. Probably my last Mercedes. Still have not fixed the issue. More

Always responsive, courteous and efficient. They picked up my vehicle from home and had it serviced and washed for my pickup. They picked up my vehicle from home and had it serviced and washed for my pickup. More

They are the worst to deal with specially the financial guy “Chad” biggest liar ever. Y’all be carful from this dealership there are a lot of real dealers outside better to deal and trust ur money with oth guy “Chad” biggest liar ever. Y’all be carful from this dealership there are a lot of real dealers outside better to deal and trust ur money with other than star motor cars More

Very nice dealership. Very reliable. Service manager Mr Carlos provide excellent service on our car so we love to drive worry free. We are Mercedez family for years and h Very reliable. Service manager Mr Carlos provide excellent service on our car so we love to drive worry free. We are Mercedez family for years and he is our service manager. We wish him well.. Have happy holiday More

Carlos is great and has taken care of all of our cars for many years many years More

Tim Locascio handled our needs flawlessly. Appreciate his professionalism and expertise throughout the process at Star. Appreciate his professionalism and expertise throughout the process at Star. More

The team at star motors were very communicative and respected my time. They were courteous and efficient and found me a loaner car. respected my time. They were courteous and efficient and found me a loaner car. More

CARLOS DOES AN OUTSTANDING JOB IN COMMUNICATION AND FOLLOW THROUGH, CANDIDLY AS DOES ALL YOUR SERVICE TECHS. FOLLOW THROUGH, CANDIDLY AS DOES ALL YOUR SERVICE TECHS. More

All good and i do not have anything to say. Very good and very good service Very good and very good service More

Purchased an S class,and dash was torn and heads up display was damaged in between test drive and purchase date. They promised to repair, but had order an entire new dash. In meantime a slow AC leak wa display was damaged in between test drive and purchase date. They promised to repair, but had order an entire new dash. In meantime a slow AC leak was noticed, which they could not find after 3 attempts. When dash arrived months later, they also replaced an AC part under the dash guessing it might help. It did not fix leak, and the vent controls were damaged. They did not repair heads up display saying it was not covered warranty, despite paying 20% more for a certified pre owned under warranty, and it being damaged after test drive. For the AC leak, I was told to take it to Greenway who had better techs. They do, Greenway found it was from a loose hose in 30 minutes (no parts needed to fix). The vent controls damaged during dash repair, when Star tried to fix, they caused visible damage to the leather dash, deep gash in door panel, and oil stains on center console. Terrible. More