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Star Nissan
Bayside, NY
3,304 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 6:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 3,304 reviews
June 16, 2024
Very professional service. Solid communication.What more can a customer ask for. Way to go Nissan Solid communication.What more can a customer ask for. Way to go Nissan More
by sken10sken
Verified CustomerEmployees Worked With
Helpful June 16, 2024
The customer service is great. This is our third lease at this dealer. Satisfied customers! This is our third lease at this dealer. Satisfied customers! More
by colombiana209
June 16, 2024
Excellent salesman( Bob) would recommend him to others …. We went to other dealers and have used other Nissan dealers in the past and this was our best experience , honest answers to questions, and extremely We went to other dealers and have used other Nissan dealers in the past and this was our best experience , honest answers to questions, and extremely helpful …….. More
by ravnschild
Employees Worked With
June 15, 2024
Love my new car! It’s a dream! Process was incredibly easy and stress free. Thank you! It’s a dream! Process was incredibly easy and stress free. Thank you! More
by ART.BY.SIGNORELLI
Employees Worked With
June 15, 2024
Always top notch service at STAR Nissan service center. Robert Davila listened to my car concerns and car was serviced as promised. I highly recommend this center to all. Robert Davila listened to my car concerns and car was serviced as promised. I highly recommend this center to all. More
by laurachinnyc
Employees Worked With
Robert Davila - service
June 15, 2024
Great service. Nicole was very transparent and did an excellent job keeping us updated. I would go back to star Nissan for any services or repair in the future. Nicole was very transparent and did an excellent job keeping us updated. I would go back to star Nissan for any services or repair in the future. More
by RAZIBIRAMIAN
June 14, 2024
Very pleasant atmosphere and salespeople were very helpful with my purchase. My experience from start to finish helpful with my purchase. My experience from start to finish More
by iganesh10@yahoo.com
Employees Worked With
June 13, 2024
If you want to waste your time and have your day-off so adventurous stay in this place. I came here last June 4th, 7am ended up 4pm (imagine just to diagnose a car it will take that much time.) but they we adventurous stay in this place. I came here last June 4th, 7am ended up 4pm (imagine just to diagnose a car it will take that much time.) but they weren’t able to fix my car just diagnosed the issue and they will still order the parts. So today June 11th came back to have it fix, came here 6:45am but as of now 1pm, no one touches my car not until 12pm. I approached the front desk guy, they said it’s first-come-first-served. If that’s the case, then why all the people who came later than me 7am and beyond their car was fix???? The guy who is the representative mentioned upfront that it will be done on or before 1pm however to no avail, car is not yet done. I am a man of my words, if you’re not HONEST to me then your integrity is questionable. I get it, I AM STILL ON WARRANTY SO YOU CANNOT UPSELL ANYTHING OR SQUEEZE SOME MONEY ON ME. This NISSAN DEALER SERVICE CENTER is unjust and unfair. They waste my time and money since I’m supposed to work this afternoon but they wasted it. NOT COMING HERE ANYMORE, I have to go better place which is JUST and FAIR. TOTAL WASTE OF TIME, MONEY AND EFFORT. Not even worth of a 1 star. THE SERVICE REPRESENTATIVE AFTER TELLING HE IS UNFAIR AND UNJUST SINCE HE MENTIONED THAT “we are a first-come-first-basis.” I TOLD HIM: I AM HERE FIRST AT 7AM BUT THEN THE LATER CUSTOMERS WERE FIXED IMMEDIATELY. THEN, YOU ARE NOT FAIR TO ME. DIDN’T OFFERED PROACTIVELY TO LEND ME A LOANER VEHICLE WHILE THEY ARE STILL FIXING MY CAR. I AM SUPPOSED TO HAVE A WORK ON THE AFTERNOON BUT I JUST WASTED TIME AND MONEY FOR THIS UNWORTHY COMPANY. More
by dpsalmthirtyseven
Employees Worked With
Joshua Lasso
June 12, 2024
Pleasant experience visiting Nissan maintenance facility. Always has quick check-in with no line. Just drive straight in. Employees are attentive and make effort to make you feel welcome. Facilities are Always has quick check-in with no line. Just drive straight in. Employees are attentive and make effort to make you feel welcome. Facilities are clean and the waiting room is spacious and the seats are very comfortable. Complimentary coffee and tea is available. Overall painless experience. More
by EANNA_N
Employees Worked With
