Star Nissan
Bayside, NY
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 6:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,154 reviews
My car is a 2010 Nissan Murano. I've gone to this Service Center before. The last time was due to a leaky roof issue. Long story short, I left and found they didn't fix the issue I've gone to this Service Center before. The last time was due to a leaky roof issue. Long story short, I left and found they didn't fix the issue. I went back and was told it was fixed, left and same issue....4 times in and Uber rides (they did pay for a couple of them), the issue was finally fixed but only after I complained and the Manager was involved. Initially it was debris, then it was the tubes in the car were clogged, then it was the rubber around the back area. If it wasn't for my persistence, nothing would have gotten done. Then recently, I went back because the other side of my trunk was leaking. I went there again (I know, I am a glutton for punishment), I figured I would give them another try and unfortunately, same song and dance. Debris was there answer. They cleared it and told me they checked it. I told them to check it again before I paid another uber to come and they said it was taken care of. Well, I can tell you I have video and still leaking. I am not sure what they check but they are oblivious of how to fix leaks. I wind up taking the hit on the cost ($295 for them just to check the issue). After not having any success and them not fixing the issue, I decided to go to a garage in Brooklyn and they fixed it but I was down more $$. But at least it was fixed. And the best, is the tube Nissan removed the 1st time my car had the leak issue, well they never replaced it so that is why I also had this issue again in the back and had to pay my mechanic in Brooklyn to add that. NEVER going to Nissan Service Center again. I sent in feedback to their survey and crickets. Didn't hear from anyone. More
Top-notch service from start to finish! Nissan Star made getting my car serviced quick and stress-free. The waiting area was clean and comfortable, the team was incredibly polite, and the r Nissan Star made getting my car serviced quick and stress-free. The waiting area was clean and comfortable, the team was incredibly polite, and the repair was done efficiently. It's hard to find a dealership service department you can trust, but these guys are the best! More
Customer service was outstanding. He was cordial, attentive to the needs of my car, provided a ride for me to get to a destination and service was completed in a timely manner. He was cordial, attentive to the needs of my car, provided a ride for me to get to a destination and service was completed in a timely manner. More
My oil change went well. Fast clean service with up to date info on my car . Fast clean service with up to date info on my car . More




