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Star Nissan
Bayside, NY
3,236 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 6:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 3,236 reviews
September 02, 2021
It was very easy to make an appointment online. They all It was very easy to make an appointment online. They all followed Covid protocol. And my Nissan Rogue was ready in less then 2 hours. It was very easy to make an appointment online. They all followed Covid protocol. And my Nissan Rogue was ready in less then 2 hours. More
by VANDRADE70
Verified Customer
Helpful August 31, 2021
Had an 11am appt. car was taken for its first oil change. Waited an hour and a half which isn’t that bad I think. Overall everything was good. Waited an hour and a half which isn’t that bad I think. Overall everything was good. More
by Tinaxios1
Employees Worked With
It wasn’t Robert. I forgot her name
August 31, 2021
Very good quality of the product is very much like ❤️ Buy Nissan now please please please please please please please please please please please please please please please please please please please pleas Nissan now please please please please please please please please please please please please please please please please please please please please please More
by FAIJAFARUK
Employees Worked With
August 31, 2021
Alicia took care of me and did a great job! Very professional, very kind and very efficient. I mentioned that I am on break from work and asked if she could get me out as soon as possible and she ha professional, very kind and very efficient. I mentioned that I am on break from work and asked if she could get me out as soon as possible and she had me in and out in an hour! More
by JFISCOLARE
Employees Worked With
Other Employees :
Alicia is the one who took care of me and she was great. Rob took care of me previously and he's great as well!
August 31, 2021
I always bring my car here because they are reliable, fix everything correctly the first time. Quick, easy and helpful staff. Always come back here whenever I have car issues everything correctly the first time. Quick, easy and helpful staff. Always come back here whenever I have car issues More
by Brian S
Employees Worked With
August 31, 2021
Excellent Excellent service Excellent Excellent service Excellent Excellent service Excellent Excellent service Excellent Excellent service Excellent Excellent service Excellent Excellent service Excellent Excellent Excellent service Excellent Excellent service Excellent Excellent service Excellent Excellent service Excellent Excellent service Excellent service Excellent service More
by GCHRISTOP
Employees Worked With
August 30, 2021
GREAT service Alysha and all associates friendly and welcoming I didn't work with anyone except Alysha and guys who brought car in She and guys were great welcoming I didn't work with anyone except Alysha and guys who brought car in She and guys were great More
by RALFONSO60
Employees Worked With
August 29, 2021
Service is deteriorating. 3 hours for an oil change and Service is deteriorating. 3 hours for an oil change and State Inspection. Then to be told a brand new headlamp assembly which they installed now ha Service is deteriorating. 3 hours for an oil change and State Inspection. Then to be told a brand new headlamp assembly which they installed now has condensation inside but isnt covered under warranty because the date is just over one year ago. Last year I had my front shock absorber collapse while driving with my children in the car two days after having a multi point inspection done. How was something like that overlooked? Im losing confidence very quickly with this as well as all Nissan service departments. (The first was Nissan of Queens where mechanics actually stole tools out of my car.) Also, why are there office enployees who are not wearing face coverings walking around and dealing with customers? More
by Mr_JLR
Employees Worked With
August 28, 2021
Everything works really good right from the entrance to the exit. You have a very good feel that you are being taken care of. What I mean is customer service and customer care. Reason could be profession the exit. You have a very good feel that you are being taken care of. What I mean is customer service and customer care. Reason could be professional or fear of bad customer review. Either way it’s absolutely “EXCELLENT “ Keep it up!!! More
by mpjamal
Employees Worked With
August 25, 2021
When I arrived I was told you cannot look into a noise on a Saturday despite me getting 5 cars at Star. Then they did look at it finally and said they fixed it. I STILL HAVE THE SAME PROBLEM!!! a Saturday despite me getting 5 cars at Star. Then they did look at it finally and said they fixed it. I STILL HAVE THE SAME PROBLEM!!! More
by Nissanover
Employees Worked With
