Star Nissan

Terrible management. My wife have a Nissan Rouge and she took it in for service, the service was done including an oil change but the oil filter was never tighten so all o My wife have a Nissan Rouge and she took it in for service, the service was done including an oil change but the oil filter was never tighten so all of the oil drained out, so I tighten the filter and put oil back in the motor and took it back to Star Nissan,we was told that the manager was going contact us,we call several times but but he never return our calls.this goes to show how much they care. More

The best Nissan dealership in Queens. I have been getting the run around at another Nissan dealer. Always a problem in regards to my 2017 new vehicle. Trying to hustle for unnessesary work I have been getting the run around at another Nissan dealer. Always a problem in regards to my 2017 new vehicle. Trying to hustle for unnessesary work. Star is clean, not congested, and real service writers willing to help. Ronnie Morales is an amazing young man and extremely knowledgeable. More

Warranty Advisor checked if my warranty covered the work and it did I had the same service done here before and that was not done Kudos to Robert My repla Advisor checked if my warranty covered the work and it did I had the same service done here before and that was not done Kudos to Robert My replacement visor was coveted More

Easy Energy We appreciate our salesman’s knowledge and easygoing manner. His questions were helpful in directing our attention to the elements we want in our new We appreciate our salesman’s knowledge and easygoing manner. His questions were helpful in directing our attention to the elements we want in our new car. Your last “star” question asks about price: we’ll see. More

Locating and fixing a car issue Ronnie from service and Gus from the dealership went out of their way to help me. They went above and beyond to locate my car issue. They would not le Ronnie from service and Gus from the dealership went out of their way to help me. They went above and beyond to locate my car issue. They would not let me take the car back until they found the issue. I am on my 2nd lease and am extremely satisfied, I also bought a used car from STAR NISSAN. I live 5-10 minutes from another Nissan dealer and serivce but I won’t go anywhere but Star NISSAN. They make you feel so welcomed at the dealership and service that I won’t even go to another Nissan dealership or service. More

Never received warranty paperwork after 3 attempts Dealing with Ira in financing is a joke. I have my car 7 months and have takked to Ira 3 times. My home address was incorrectly listed I was told tw Dealing with Ira in financing is a joke. I have my car 7 months and have takked to Ira 3 times. My home address was incorrectly listed I was told twice by ira that it was corrected and my paperwork eould be forthcoming. It never did. Additionally service stinks. No loaner car program. Sat 7 hours waiting for a repair that i had diagnosed 2 times prior. Finally fixed. Break noise was never corrected. Cost me 260. For brakes and rotors at a outside service station. Needless to say dont ask me for recommendations!!!!!!! More

Ronnie Morales detail to customer service went above and beyond. He is a true asset to your establishment. Ronnie should be commended for his services. detail to customer service went above and beyond. He is a true asset to your establishment. Ronnie should be commended for his services. More

Superb service The dealership provided everything I could possibly need. Fred was knowledgeable, low key, obliging and extremely helpful. I would not hesitate to use The dealership provided everything I could possibly need. Fred was knowledgeable, low key, obliging and extremely helpful. I would not hesitate to use Star and Fred again and again. More

Satisfied customer I have been with star nissan for the last 14 years and I will continue given them my business there very professional staff and also they make things I have been with star nissan for the last 14 years and I will continue given them my business there very professional staff and also they make things possible for me to stick with them😃 More

Love them! Everyone at Star Nissan is extremely nice and courteous! The dealership is extremely clean with friendly staff. They really listen to what you want an Everyone at Star Nissan is extremely nice and courteous! The dealership is extremely clean with friendly staff. They really listen to what you want and can afford and work with you to give you different options. More