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Star Nissan
Niles, IL
384 Reviews
Thank you for taking a minute to learn more about Star Nissan, your certified Nissan dealer serving Chicago, Niles, Skokie, Evanston, Des Plaines, Lincolnwood, and a proud member of the Berman Auto Group. We’ve been in business for over 35 years, and in that time, we’ve developed a business model that puts excellence, transparency, and respect at the forefront of our relationships with the community. At our dealership, you’ll find an outstanding selection of over 500 new and pre-owned vehicles in stock at all times.
We have the 30-Day Perfect Car Promise, which gives you 30 days or 700 miles—whichever comes first—to make sure you’re happy with your purchase. If you aren’t totally satisfied, bring the car back and we’ll give you a credit for the original purchase price to be used at any Berman Auto Group dealership.
Star Nissan wants to do everything it can to accommodate all of its customers, which is why we’ve developed a team that reflects the communities we serve. Whether it's Russian, Polish, Spanish, Hindi, or Urdu, we can speak your language to give you the service you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 384 reviews
February 17, 2022
please inform customer with charges up front! and that what i asked for before service ? very rude young man ( need to be trained how to talk to customers) the funny part i bought the car from and that what i asked for before service ? very rude young man ( need to be trained how to talk to customers) the funny part i bought the car from this location too the worst customer service experience . More
by sarah N
Employees Worked With
i dont want to cause him problrm
October 03, 2021
I brought my car in for an oil change with a pre-arranged appointment. Two hours and twenty minutes later no word from the service person. No apologies, but he did try to talk me into almost $600 in new serv appointment. Two hours and twenty minutes later no word from the service person. No apologies, but he did try to talk me into almost $600 in new services and to be done that day. I wont be back and I'll try to convince my family and friends to avoid this place. Zero consideration for the customer. More
by jsd33245
Employees Worked With
Dont recall
June 21, 2021
Rich Pittman the Best. Thank you. The lady with the Transmission for the Nissan Sentra. You are simply the Best, very exceptional, thank you for all your help God Bless you Transmission for the Nissan Sentra. You are simply the Best, very exceptional, thank you for all your help God Bless you More
by chakosak
May 27, 2021
My experience at Star Nissan was very pleasant. Though it was a bit of a wait, my sales representative was extremely helpful and ensured that I got the best possible deal. I appreciated her help and am glad was a bit of a wait, my sales representative was extremely helpful and ensured that I got the best possible deal. I appreciated her help and am glad I chose to get a Nissan as I love my Nissan Altima. More
by sunmiashleykim
Employees Worked With
April 05, 2021
I told the service advisor (name: Kozak) that the problem with my car was the shock absorber. I asked that he first check if it is under warranty before doing anything. He made me sign a form. I waited 5hrs with my car was the shock absorber. I asked that he first check if it is under warranty before doing anything. He made me sign a form. I waited 5hrs so i thought he was already fixing the shock absorber and that it’s under warranty. I was surprised when he came back to tell me that the problem was the shock absorber, and it is not under warranty and i have to pay the diagnostic fee! I told him from the start that that was the problem and foe him to check if it is under warranty. I asked to speak with the manager who said that i have to pay or they will not release my car. THIS WAS CLEARLY A HIGHWAY ROBBERY! Beware and don’t let them nickel & dime you! More
by JR
March 21, 2021
Wanted to go in to see a pre-owned vehicle I email Olga who called me immediately & set up an appointment. Needless to say between Olga & Bruce working with me I walked out with a brand new 2021 Nisssan R who called me immediately & set up an appointment. Needless to say between Olga & Bruce working with me I walked out with a brand new 2021 Nisssan Rogue for my husband. They are the best. More
by Delgado.int
January 05, 2021
brought my niece over again to get car ready for college Nick gave royal treatment like we were newfound family! Will return, this must be a high volume joint.😆 Nick gave royal treatment like we were newfound family! Will return, this must be a high volume joint.😆 More
by D-baby
Employees Worked With
June 18, 2020
Be careful don’t take your car there!!! I’m not happy with the service department at all they will do anything to get extra money out of your pocket the mechanic took my car for test drive to get tested with the service department at all they will do anything to get extra money out of your pocket the mechanic took my car for test drive to get tested he stepped like crazy on gas he did some damage to my engine and he left his dirt inside my car and Charlie guild would do anything just to charge you extra so if you are stupid go there and let them rip you off and I’m filling complain to state of Illinois regarding the ripoff and dishonest word and job I took a picture of what they did inside my car and have a report in my hand about what happened to my car engine due to step on gas like a crazy and I’m very sure the management know all this xxxx but they are after your money before anything else so be smart and save your money and go to any place More
by Jammo
Employees Worked With
Charlie guild
June 04, 2020
Olga helped me with my 3rd lease from Star Nissan, great experience helped me to get best deal for my needs and is very knowledgeable about cars and inventory! experience helped me to get best deal for my needs and is very knowledgeable about cars and inventory! More
by B_baumb
Employees Worked With
