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Star Nissan

Niles, IL

4.5
380 Reviews

5757 West Touhy

Niles, IL

60714

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Showing 380 reviews

February 26, 2024

Luz Guzmán and Sherly Rivera did an awesome job. I was treated with respect and they’re very knowledgeable. More

by guttybuitron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luz Guzman
February 22, 2024

I had an awesome agent who was able to get me a vehicle. I highly recommend Lukasz Klamerus and Star Nissan . Everyone is very knowledgeable and friendly. Please go get you a vehicle I definitely won’t regr More

by Rose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lukasz Klamerous, Ross Berman, Leah Garcia
September 30, 2023

Great experience buying a used car for our family from Arnela at Star Nissan. The process was respectful, easy and fast. More

by Rp
Recommend Dealer
Yes
Employees Worked With
Arnela
September 21, 2023

I just wanted to give a huge thanks to Andres Escobar for the help with my car, I truly appreciate it. More

by Sarah
Recommend Dealer
Yes
Employees Worked With
Andres Escobar
March 06, 2023

I went in for a recall on my Rogue and Brandon Kirincich took care of my service. He was so kind and thorough. Everything was done super quick. Thank you Brandon! More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Kirincich
Mar 09, 2023 -

Star Nissan responded

Dk, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Star Nissan. We look forward to your next visit! Take care!

March 20, 2022

Brought my car in for an oil change, low tire pressure, and a few other things. They found a nail in the front left tire and asked if I wanted it fixed. It was late Saturday afternoon so I had no choice. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
KU
February 17, 2022

please inform customer with charges up front! and that what i asked for before service ? very rude young man ( need to be trained how to talk to customers) the funny part i bought the car from More

by sarah N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
i dont want to cause him problrm
October 03, 2021

I brought my car in for an oil change with a pre-arranged appointment. Two hours and twenty minutes later no word from the service person. No apologies, but he did try to talk me into almost $600 in new serv More

by jsd33245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dont recall
Nov 10, 2021 -

Star Nissan responded

Contact Service Director Bill Sumner by email at BSumner@berman.com or call us directly. Thank you.

June 21, 2021

Rich Pittman the Best. Thank you. The lady with the Transmission for the Nissan Sentra. You are simply the Best, very exceptional, thank you for all your help God Bless you More

by chakosak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Pittman, Rich Pittman
Jul 30, 2021 -

Star Nissan responded

Thank you for your review. We appreciate your business. We hope to service you with exceptional service again!

May 27, 2021

My experience at Star Nissan was very pleasant. Though it was a bit of a wait, my sales representative was extremely helpful and ensured that I got the best possible deal. I appreciated her help and am glad More

by sunmiashleykim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luz Guzman
Jul 30, 2021 -

Star Nissan responded

Thank you for your review. We appreciate your business. We hope to provide you a very pleasant experience on your next visit also! Enjoy your Altima.

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