Star Nissan

I told the service advisor (name: Kozak) that the problem with my car was the shock absorber. I asked that he first check if it is under warranty before doing anything. He made me sign a form. I waited 5hrs with my car was the shock absorber. I asked that he first check if it is under warranty before doing anything. He made me sign a form. I waited 5hrs so i thought he was already fixing the shock absorber and that it’s under warranty. I was surprised when he came back to tell me that the problem was the shock absorber, and it is not under warranty and i have to pay the diagnostic fee! I told him from the start that that was the problem and foe him to check if it is under warranty. I asked to speak with the manager who said that i have to pay or they will not release my car. THIS WAS CLEARLY A HIGHWAY ROBBERY! Beware and don’t let them nickel & dime you! More

Wanted to go in to see a pre-owned vehicle I email Olga who called me immediately & set up an appointment. Needless to say between Olga & Bruce working with me I walked out with a brand new 2021 Nisssan R who called me immediately & set up an appointment. Needless to say between Olga & Bruce working with me I walked out with a brand new 2021 Nisssan Rogue for my husband. They are the best. More

brought my niece over again to get car ready for college Nick gave royal treatment like we were newfound family! Will return, this must be a high volume joint.😆 Nick gave royal treatment like we were newfound family! Will return, this must be a high volume joint.😆 More

When I was looking for a renowned car they tried to lie to me about a car that wasn't smoke free. One of the salesperson was being rude too. to me about a car that wasn't smoke free. One of the salesperson was being rude too. More

Be careful don’t take your car there!!! I’m not happy with the service department at all they will do anything to get extra money out of your pocket the mechanic took my car for test drive to get tested with the service department at all they will do anything to get extra money out of your pocket the mechanic took my car for test drive to get tested he stepped like crazy on gas he did some damage to my engine and he left his dirt inside my car and Charlie guild would do anything just to charge you extra so if you are stupid go there and let them rip you off and I’m filling complain to state of Illinois regarding the ripoff and dishonest word and job I took a picture of what they did inside my car and have a report in my hand about what happened to my car engine due to step on gas like a crazy and I’m very sure the management know all this xxxx but they are after your money before anything else so be smart and save your money and go to any place More

Olga helped me with my 3rd lease from Star Nissan, great experience helped me to get best deal for my needs and is very knowledgeable about cars and inventory! experience helped me to get best deal for my needs and is very knowledgeable about cars and inventory! More

Everyone was helpful, from answering questions through teaching a deal I was comfortable with. Worked hard to accommodate my budget and needs. Would definitely recommend! teaching a deal I was comfortable with. Worked hard to accommodate my budget and needs. Would definitely recommend! More

Olga was extremely helpful throughout the process. She found a perfect car for my needs, and from then on the whole process went smooth Highly recommended! found a perfect car for my needs, and from then on the whole process went smooth Highly recommended! More

Brigget was the best! She was very understanding and just helpful. If you ever come around ask for her. I'll be recommending my friends and family! She's always there to answer any questions i have, at any helpful. If you ever come around ask for her. I'll be recommending my friends and family! She's always there to answer any questions i have, at any time. Star Nissan will be my to go to dealership from now on. More

My experience with Brigget was magnificent! I will be recommending this dealership to my friends and family! She was the absolute best! Ask for her when you go there! recommending this dealership to my friends and family! She was the absolute best! Ask for her when you go there! More