Star Nissan

Rouge Sport This is the second time I bought a car at Star. They have always been friendly and ensure that you get the car you are looking for. Even when they are This is the second time I bought a car at Star. They have always been friendly and ensure that you get the car you are looking for. Even when they are busy they check in on you often and let you know what phase of the process you are in. More

Efficient, Helpful, and Friendly Luz Guzman and the Business Manager Eli were very professional, efficient and helpful in the purchase of my certified used vehicle. The overall experi Luz Guzman and the Business Manager Eli were very professional, efficient and helpful in the purchase of my certified used vehicle. The overall experience was pleasurable. More

very satisfied Sergei was the sales associate/product specialist who assisted us in finding the right car. He was extremely cordial and from the point where we fi Sergei was the sales associate/product specialist who assisted us in finding the right car. He was extremely cordial and from the point where we first walked into the dealership made us feel like a valued customer. This attitude continued throughout our visit. He also was knowledgeable about the cars we looked at. It was an over-all pleasant experience. Sergei is very skilled at sales without being pushy. More

Great experience! We were able to buy our new car the same day we came in to see it. Jose was friendly and helpful without being pushy. We felt we received a fair price We were able to buy our new car the same day we came in to see it. Jose was friendly and helpful without being pushy. We felt we received a fair price. They were able to get the car from another dealer the same day which was great as well! More

Jose Cadena Was absolutely amazing to work with! Worked with us until. The very end until we came to a final deal. That worked for us. AWESOME! Was absolutely amazing to work with! Worked with us until. The very end until we came to a final deal. That worked for us. AWESOME! More

Jose is awesome! Jose is awesome.! He worked very very hard to get a deal done for us. We drive a hard bargain but he kept pushing for us. Jose is awesome.! He worked very very hard to get a deal done for us. We drive a hard bargain but he kept pushing for us. More

Terrible From Sales to Service I purchased preowned "dealer" Versa back in 2015. After driving it home, I realized it was a piece of junk and not the car that I wanted. I talked to I purchased preowned "dealer" Versa back in 2015. After driving it home, I realized it was a piece of junk and not the car that I wanted. I talked to they dealer and they basically had a "Oh well" attitude and said that there was nothing they can do for me. I also brought it back a few days later because the rubber trim around the rear door was falling off. They told me that it was a manufacturer defect and they can't do anything about it, not even fix it. They sure do stick to there guns though, because at every oil change, I ask them to fix it and they refuse. I now keep it hanging off as a warning to my friends and family not to buy a Nissan, especially to Star. Also, when I brought the car back for my broken side view mirror stick (it's manual), 3 days after purchase, they literally told me that I broke it and try to repair it, because it was glued. Which tells me right there how shady the shop is, because someone there broke it and tried to cover it up before selling it. Let's not even mentioned the 3 hour SCHEDULED oil changes. More

Excellent experience Everyone was very nice and friendly. They were very helpful and eager to ensure we were happy with my purchase. Overall, the whole experience was grea Everyone was very nice and friendly. They were very helpful and eager to ensure we were happy with my purchase. Overall, the whole experience was great. More

Purshased a car. We were met by Mrs Olga, sales representative. She provide us with the best experience ever. Thank you Olga, you are the best. We are very happy about We were met by Mrs Olga, sales representative. She provide us with the best experience ever. Thank you Olga, you are the best. We are very happy about our vehicle. More

Best experience with a car dealer On 10.05.2018 I stoped to this car dealer just to take a look to a Nissan Murano I was interested...but in their parking lot I saw a black 2017 Rogue On 10.05.2018 I stoped to this car dealer just to take a look to a Nissan Murano I was interested...but in their parking lot I saw a black 2017 Rogue sport I liked immediately. Maria Munoz gave me all the information needed about the car, she was very knowledgeable and patient, answering all my questions. She was amazing, spending more than one hour with me without being aggressive in selling the product. She gave me time to think and decide myself, and I end up going home in the same day with my new car, leaving my 2014 Honda accord to them.Thanks Maria! I also want to tank Patricia who made my appointment and call me to remind me on the due date, and also to Nissan who did all the paperwork and gave me some more information. Even though I did not meet the owners of the car dealer, I want to also tank them for the email they sent me to welcome me in the Nissan family. I am very happy with my purchase, and more than likely I will go back to them for my next car. I advise everyone to visit this location on 5757 W Touhy, you will not be disappointed! More