Star Nissan

Not the best experience at Star Nissan Needed to get a dependable car to replace an older model. Went to Star on the recommendation of a friend who previously bought a new vehicle there. Ha Needed to get a dependable car to replace an older model. Went to Star on the recommendation of a friend who previously bought a new vehicle there. Had a limited budget to work with and a dollar amount I could afford to finance. With that said, the first vehicle they showed me was a much older Rogue which was priced too high to begin with. Wisely decided not to even test drive that one, but the salesman kept pushing cars on me that I did not want. When I got up to leave, the plan was to go to a competitor, but suddenly the salesman decided to show me a newer Rogue which was within my price range. Test drove ok, so made an offer. Was not aware at the time the vehicle was an auction car but wisely purchased the extended warranty just to be safe. In the inspection, the dealership found the brakes to be defective and they were replaced. Fast forward to this past weekend. Found that one of the tires had been plugged which I wasn’t told about and now the engine rattles loudly when the air conditioner is turned on. Really noisy and the service department said that is normal for a 4 cylinder. My previous vehicle was a 4 and it didn’t do that. What they are basically telling me is the car is a “used car”, and as such, I have to live with it. They didn’t even offer me the option of bringing it in so they could check it out. Not good customer service on the part of the service department. More

Awesome experience! Jose helped me find the perfect Nissan Maxima. He was very patient and answered all my questions. I looked at a few cars on the lot and he was so prof Jose helped me find the perfect Nissan Maxima. He was very patient and answered all my questions. I looked at a few cars on the lot and he was so professional throughout the whole process. I am going to tell all my friends, family, and coworkers to go see Jose at Star Nissan. Outstanding and fast service. More

Amazing Eugene was very helpful and polite. He answered all of my questions perfectly. He's a very good sales man I am going to refer him and this dealership Eugene was very helpful and polite. He answered all of my questions perfectly. He's a very good sales man I am going to refer him and this dealership to all of my friends! I love my new car couldn't have asked for a better experience. More

Great No-Pressure Sales From the moment we entered, the staff were extremely friendly and helpful. We found a car on Cars.com, and until we drove it off the lot, everyone wa From the moment we entered, the staff were extremely friendly and helpful. We found a car on Cars.com, and until we drove it off the lot, everyone was very helpful. Jennifer is an amazing sales woman. She takes the time to hear the buyer's desires and works everything in her power to see it through. I look forward to buying from this dealership again in the future. More

Awesome sales person Jose cadena was very helpful picking my new pathfinder. He was very attentive to the things we were looking in a car. I would buy another car from him Jose cadena was very helpful picking my new pathfinder. He was very attentive to the things we were looking in a car. I would buy another car from him in the future!!!! More

Bad experience now They cannot diagnose the problem of my car. Went there two time, paid full amount for the work but no good result. My car still making noise. They cannot diagnose the problem of my car. Went there two time, paid full amount for the work but no good result. My car still making noise. More

Wonderful I want to thank Jose Cadena who assisted me at all times in the purchase of my car. He resolved doubts with details about the car, he was patient and I want to thank Jose Cadena who assisted me at all times in the purchase of my car. He resolved doubts with details about the car, he was patient and he was very professional in his work. I recommend one hundred percent an excellent person and a very good seller within the Nissan corporation More

Good Job! Excellent service especially the sales person named Arun O. Will recommend to our friends and relatives for sure! Got a problem with our newly puchase Excellent service especially the sales person named Arun O. Will recommend to our friends and relatives for sure! Got a problem with our newly puchased car but was able to fix it right away! More

Excellent Service I was in the market for a car and was referred to Olga S. by a friend. The overall buying experience was superb. Olga's outstanding professionalism wa I was in the market for a car and was referred to Olga S. by a friend. The overall buying experience was superb. Olga's outstanding professionalism was outstanding. Thank you for making my buying experience the very best Olga! More

Great service Bill Werner went above and beyond to help me out. We are repeat customer of his and will continue to do business with him. If you are looking for a gr Bill Werner went above and beyond to help me out. We are repeat customer of his and will continue to do business with him. If you are looking for a great experience without the car dealer jargon, then Bill is your guy! More