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Star Nissan - Service Center

Bayside, NY

4.7
2,631 Reviews

2,631 Reviews of Star Nissan - Service Center

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August 14, 2021

Greets customers when you drive In , Very pleasant, Great Fast Service, not trying to over charge you. Waiting area is clean comfortable seating, coffee machine. More

by STARRSTRUCK247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Ljajcevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Star Nissan responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 13, 2021

Horrible didn’t diagnose the problem correctly waste of time went back ask to go to tell about the problem they didn’t want to care More

by 1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gus Tsolkas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Ljajcevic
3.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Admin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Star Nissan responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

Aug 19, 2021 -

1111 responded

The service center was horrible and wrong and in helpful

Aug 19, 2021 -

1111 responded

Very unhelpful service department

August 12, 2021

Robert Davila is consistently superb. He explains the work to be done in layman’s terms. He manages to be professional and friendly, every time. More

by SGALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Davila
Aug 17, 2021 -

Star Nissan responded

We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 12, 2021

Staff members are very professional at all times. When leaving Nissan you are very clear on what was done to your car. I will continue to refer Nissan to friends and family members. More

by Leapfrog57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Chong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Star Nissan responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 08, 2021

I always have a great experience at Star Nissan, they treat me like family! I never had a bad experience with them, knock on wood. More

by RAGEINBROOKLYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Star Nissan responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 08, 2021

Prompt service and great communication. Would definitely recommend to friends and family . Convenient location and ease of service. From check in to the cashier it made my experience a pleasant one. More

by fam4vel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Star Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 07, 2021

Very good & caring service!!!Very nice Star employeesTV Very good & caring service!!! Very nice Star employees TV & free coffee. Service very efficient with little waiting time. Very curious service an More

by LARRY5S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Star Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 07, 2021

Satisfied with the service and the time waiting was perfect . I need to do brakes and rotors however I’m looking for a deal thanks More

by priyadeolall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Star Nissan responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Star Nissan Inc's Service Department. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 06, 2021

Pleasant to work with. Called to make an appointment and was told I didn't need one. Brought in car mi afternoon and waited for it. No problem More

by B150dpm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Star Nissan responded

We appreciate the kind words. We look forward to seeing you again in the future! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 06, 2021

Very attentive, quick response to question and in and out time went well. Short on staffing the day of my service but all in all vehicle was finished in a timely manner. More

by GRODGEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Star Nissan responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

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