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Star Nissan - Service Center

Bayside, NY

4.7
2,592 Reviews

2,592 Reviews of Star Nissan - Service Center

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July 12, 2020

Had a great experience with all I came in contact with. Robert was great friendly, espectfulfull, and was able too answer all questions that was asked. Because of my experience I had with staff and sp More

by MRICKYMACKLIN
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Ljajcevic
4.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Admin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Star Nissan responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 11, 2020

This dealership is the worst. I took my car to see what was wrong with it and they charged me 326 for diagnosis after I was told it was originally 150. When diagnosis on the paper they gave me stated all t More

by amyr0486
Recommend Dealer
No
Employees Worked With
Gus Tsolkas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2020

Service was amazing ! Price was reasonable, extremely helpful and friendly, would recommend and will return! Best place for your auto repair and service thank you More

by Nicole
Recommend Dealer
Yes
Employees Worked With
Juan N,
Jul 15, 2020 -

Star Nissan responded

Nicole, we really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Star Nissan Inc team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 10, 2020

I did the 15000 mile service. It was clearly explained and the price was given as well. I used the coupons that were mailed to me. More

by RUNWAY126
Recommend Dealer
Yes
Employees Worked With
Robert Davila
Jul 14, 2020 -

Star Nissan responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 06, 2020

This time all employees polite and helpful...the chairs in the wait room need cleaning.and others need to be thrown out..the waiting area was so cold everyone was going out to get warm More

by BUSY-BEV
Recommend Dealer
Yes
Employees Worked With
Robert Davila
Jul 08, 2020 -

Star Nissan responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 04, 2020

"Very dissapointed with a Nissan" Loyalty is gone !!! We have been to the Workshop twice and the problem or failure of our Nissan Rogue has not been fixed. While driving this vehicle it presents a big no More

by MONSYSMOM
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicholas Tsolkas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Star Nissan responded

Thank you for your feedback. Here at Star Nissan, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 01, 2020

I came for a recall, I arrived at 7:30 am but didn’t leave until almost 9:45. Due to social distancing I couldn’t get a set and couldn’t stay inside due to the amount of people in both waiting areas. I More

by renee5517
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Star Nissan responded

Thank you for the feedback, Renee. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 01, 2020

Recall Service Review Fantastic customer care. Always so polite and professional. Nothing is too difficult for them. I always use Quality Car Service for any works needed More

by mfine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Star Nissan responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Regards, Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

June 28, 2020

They are very accessible,.got an appointment right away. Their recommendation was right on track. We appreciate their advise on changing the brake pads to avoid damaging the rotor. They are very efficient More

by CORA175SANTOS
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Braswell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Ljajcevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Star Nissan responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Kind regards, Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

June 28, 2020

I had a very nice experience I have been coming to this service center for over 15 years and am very pleased with service that is performed and the people there are very knowledge More

by MARY MASTROMAURO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Davila
Jun 30, 2020 -

Star Nissan responded

Mary, your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care, Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

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