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2,632 Reviews of Star Nissan - Service Center
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November 23, 2019
A service center with very poor maintenance My car was checked twice because of the air conditioning system. I replaced the parts twice. The heater box and the control panel did not fix the car. My car was checked twice because of the air conditioning system. I replaced the parts twice. The heater box and the control panel did not fix the car. I have spent $4,000 to repair the car. . . I think that these two parts are not damaged at all. It is just the maintenance personnel's mistakes in the fault check! Finally, the engineers sent by the Nissan headquarters found out that it was caused by the compressor failure. I am very dissatisfied with the poor work level of the maintenance personnel. I gave a bad review to the work of this maintenance personnel! This is a repair center that disappoints me. More
by YUPENG19900616
Verified CustomerEmployees Worked With
November 21, 2019
Professional Happy with the car Happy with service Every thing is fine Service is good and quick Lol I don’t know what to write Coffee was delicious Happy with the car Happy with service Every thing is fine Service is good and quick Lol I don’t know what to write Coffee was delicious More
by RCSABRA
Employees Worked With
Robert Davila
November 20, 2019
Fabulous My Service technician was professional, knowledgeable and compassionate. All of my needs were met making this an excellent service experience. I high My Service technician was professional, knowledgeable and compassionate. All of my needs were met making this an excellent service experience. I highly recommend this Nissan service center. More
by STEPHENSALTZMAN
Employees Worked With
November 19, 2019
Left flat Took car in for an oil change and a CHECK TIRE PRESSURE message on panel. They found a "air leak" and placed a plug in it. 4 hours later I had a ful Took car in for an oil change and a CHECK TIRE PRESSURE message on panel. They found a "air leak" and placed a plug in it. 4 hours later I had a full flat tire....not the best experience on a tire plug. It is a very simple basic task. More
by HAMILTON_GILER
Employees Worked With
November 19, 2019
Inspection, oil change, tire leak Service tech was courteous and thorough. Mechanic actually found a nail in a second tire. Timely completion. Ability to drive in without an appt is ve Service tech was courteous and thorough. Mechanic actually found a nail in a second tire. Timely completion. Ability to drive in without an appt is very convenient. More
by SPRAT11
November 18, 2019
Too long Waiting Waiting period is too long, especially for people going to work. My past experience min waiting time is 1.5hrs. No More Nissan for me Waiting period is too long, especially for people going to work. My past experience min waiting time is 1.5hrs. No More Nissan for me More
by SRIDHARRAU
November 18, 2019
Helpful, considerate & timely. Chris is responsive and sees that I receive service in a timely matter. He listens, is friendly and helpful. Chris is my go to guy in service. Gu Chris is responsive and sees that I receive service in a timely matter. He listens, is friendly and helpful. Chris is my go to guy in service. Gus in sales is a super star — very friendly, understanding decent, conscious and a man of his word. I will be going back to him when the time comes to get a new car. He is also helpful when there is any unusual problem with the car. He is overall a great guy to work with! More
by CYNGODIVA1
November 12, 2019
Friendly Service Manager Service shop was convenient and clean. Service Manager was nice and made me feel welcomed. The Waiting area was comfortable. Only issue was waiti Service shop was convenient and clean. Service Manager was nice and made me feel welcomed. The Waiting area was comfortable. Only issue was waiting 1 1/2hrsfor a scheduled oil change. That is too long. More
by VINNYREF0
Employees Worked With
Robert Davil
November 12, 2019
John Doria’s Review I called the same morning and spoke with my normal service advisor Robert Davila. He is the only one at star Nissan service I like dealing with. I was I called the same morning and spoke with my normal service advisor Robert Davila. He is the only one at star Nissan service I like dealing with. I was waiting longer then normal but only because it was a holiday and a lot people decided to come in and get their cars serviced. I had a huge list for my car. I thought I needed tires turns out I was wrong which was a great thing. Point blank Robert Davila always guides me in the right direction and while waiting he kept giving me updates on my car. He quoted me a price at the start and it was right on point. My car now is running better then ever with the 30,000 mile servicing and all work that was done. An amazing job. I can’t say one bad thing about star Nissan service and the care they Robert Davila provides. He is a true gentleman More
by Rockymedic
Employees Worked With
Robert Davila
November 12, 2019
Wonderful, excellent customer service. Customer service was excellent! Minimal wait time and overall everyone was friendly, courteous and respectful. I look forward to utilizing their servi Customer service was excellent! Minimal wait time and overall everyone was friendly, courteous and respectful. I look forward to utilizing their service again and again. More
by VWashin1
