Star Nissan - Service Center

Good job Fast and prompt service. My tire had an bubble on the side and was about to pop. Needed to have right sized tire delivered to shop but still got the j Fast and prompt service. My tire had an bubble on the side and was about to pop. Needed to have right sized tire delivered to shop but still got the job finished in two hours. More

Outstanding service! I only like to deal with my man, Robert Davila, who is a terrific service advisor (I’m sure the other advisors are very good as well). I had my Sentra I only like to deal with my man, Robert Davila, who is a terrific service advisor (I’m sure the other advisors are very good as well). I had my Sentra’s 30,000 mile service recently, which is of course why you are now contacting me, and Robert right away asked if I understood what this major service entailed. I mostly did, but hadn’t had a 30 k service in quite some time. He handed me a pamphlet detailing what would be performed, then (gently) told me the cost. Like everything else, the cost had gone up from what I remembered. I appreciated him giving me a heads up so I wouldn’t be surprised when paying up. More

Problems They were overbook, it took hours b4 they even looked at my car. Then they called me, told me they couldn't find the problem and said it must be "use They were overbook, it took hours b4 they even looked at my car. Then they called me, told me they couldn't find the problem and said it must be "user error". Since they couldn't identify the problem, they couldn't fix it. While driving to MA, it happened again. I called and they were very responsive. Went through exactly what was happening and I took pictures of everything I could. Now I am without A/C for my drive home from MA and inconvenience for another few days while they figure out the problem. I really think they shouldn't just assume "user error". I a highly intelligent woman and would never bring my car in for service.if I wasn't sure.it was broken More

Knowledge is a key The service was very good and fast. The staff members are very knowledgeable and the wait to get the car was not long. The waiting area is nice and cl The service was very good and fast. The staff members are very knowledgeable and the wait to get the car was not long. The waiting area is nice and clean More

Great Service The staff were very professional . They did what they were suppose to do in. A timely manner I got there at a certain time one hr later maybe less I w The staff were very professional . They did what they were suppose to do in. A timely manner I got there at a certain time one hr later maybe less I was done More

Service Center Convenient, clean, courteous. I feel comfortable while my vehicle is in the service area. The service representative was helpful and followed my reque Convenient, clean, courteous. I feel comfortable while my vehicle is in the service area. The service representative was helpful and followed my requests. Good job More

Oil change Wait there for 3 hours just to get oil change done. When I reached there one of the guy name is Ronnie took my paper and entered all the information t Wait there for 3 hours just to get oil change done. When I reached there one of the guy name is Ronnie took my paper and entered all the information to the computer and told me other guy will update me regarding to my car. I was like why??? Then I asked him to check my AC also while you guys are changing the oil. He stated I have to make another appoint for it. After been there for two hours I went back to him for update and with the bad attitude he said go ask the other guy not me. It was very rude. So I went up to the guy name is sang and he told me it will be done soon. Still it took 3 hours to change the oil only and it wasn’t bury either. More

Great work They took my car right away without an appointment they did a great job. I highly recommend to anyone. Whenever your car needs service they’re the guy They took my car right away without an appointment they did a great job. I highly recommend to anyone. Whenever your car needs service they’re the guys for the job. More

Professional, courteous and quick service Service dept was clean and the staff were very accommodating .i would definitely recommend this to friends and family. I also like the weekend service Service dept was clean and the staff were very accommodating .i would definitely recommend this to friends and family. I also like the weekend service option. More

Great and speedy service Went for an oil change and tire roatation. Was seen early than the scheduled appointment. Wilson, my service rep was very courteous and professional. Went for an oil change and tire roatation. Was seen early than the scheduled appointment. Wilson, my service rep was very courteous and professional. They completed the oil change and did not rotate my tires as they were in good shape and did not charge me. I was in and out in 45 minutes on a busy holiday weekend. I highly recommend their services. More