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Star Nissan - Service Center

Bayside, NY

4.7
2,625 Reviews

2,625 Reviews of Star Nissan - Service Center

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January 16, 2019

Excellent Service was very good everyone was very helpful. They had me in and out in the time they said. They did a very good overall check of my vehicle. More

by JACKIEMCLIFFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 17, 2019 -

Star Nissan responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Star Nissan Inc special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best regards, Christine Mangione, Customer Relations Manager, 7184230500

January 12, 2019

customer friendly - service tech was very informative about condition of my car - went over all items of car - very courteous and friendly and just might be the reason I More

by katmarra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2019 -

Star Nissan responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best regards, Christine Mangione, Customer Relations Manager, 7184230500

January 12, 2019

Quality service Your staff Ronnie Morales attended to me. Very astute polite, professional, on top of game( official position) , attended to me promptly, communicate More

by IFEZULUMBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2019 -

Star Nissan responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Christine Mangione, Customer Relations Manager, 7184230500

January 10, 2019

No Issues I went in for oil change. In and out in 40 minutes. I was surprised. At BMW in Great Neck, the waiting time for oil change is much longer -- sometimes More

by HAILTHEBOLDKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guy at the service desk on 1/09 at 9:33. EXCELLENT!
Jan 14, 2019 -

Star Nissan responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best regards, Christine Mangione, Customer Relations Manager, 7184230500

January 10, 2019

Satisfied Satisfactory and will recommend to center when applicable to anyone . Time of service is good , customer service is good and employee very profession More

by Terebo.francis1056
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 14, 2019 -

Star Nissan responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best regards, Christine Mangione, Customer Relations Manager, 7184230500

January 08, 2019

Quality service Your staff at service center named Morales, always smiling, nice understanding reassuringly, Encouraging. His demeanor alone tells me am in good hand More

by IFEZULUMBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morales
Jan 09, 2019 -

Star Nissan responded

Thank you for the great feedback and star rating! Morales is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

January 08, 2019

Awsomness In my visit to star Nissan the service was incredible they took care of me and my vehicle within seconds...beside a regular wait my car came to me fee More

by BOBBYLCAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Patterson
Jan 09, 2019 -

Star Nissan responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Star Nissan Inc for your vehicle needs. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

January 06, 2019

MESS UP AFTER MESS UP CAME FOR A FREE OIL CHANGE AND HAD TO COME BACK 3 MORE TIMES IN SAME DAY FOR NISSANS MISTAKES. WHEN THEY FIRST GOT MY CAR OUT SOMETHING SOUNDED VERY More

by xcaliberzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
CHRIS - SANG MEYEON JUNG (ADVISOR) - FERNANDO (MECHANIC)
Jan 14, 2019 -

Star Nissan responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

January 05, 2019

Quick and efficient Great job assessing and fixing my car issues. They are always friendly and do a quick job and very reliable. I will always go back to them. Pricing co More

by BWALITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 07, 2019 -

Star Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Christine Mangione, Customer Relations Manager, 7184230500

January 05, 2019

My experience at service: Staff is always kind and curious. I've been a customer since 2004. I always recieved the type of service I expected. That's why I always recommend the More

by donnaanthony9@g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie morales
Jan 07, 2019 -

Star Nissan responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Christine Mangione, Customer Relations Manager, 7184230500

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