Back

Star Nissan - Service Center

Bayside, NY

4.7
2,592 Reviews

2,592 Reviews of Star Nissan - Service Center

Sort by
December 05, 2018

Experts at their work wasn’t pressured into any work I didn Would recommend this service shop to anyone,was happy with all their service and friendly staff was never pressured into any work that wasn’t necessar More

by SARATOGASIXGUNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2018 -

Star Nissan responded

We cannot thank you enough for your wonderful review of Star Nissan Inc and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Christine Mangione, Customer Relations Manager, 7184230500

December 02, 2018

Star Nissan service in Flushing. I used to go to Greatneck Nissan, but they are now closed. I prefer Greatneck Nissan and miss them. They were much nicer and kinder. They were always More

by Hi!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I went to the service center in Flushing, not sales part in Bayside.
Dec 03, 2018 -

Star Nissan responded

Thank you for taking the time to provide us this feedback. At Star Nissan, we strive to provide a 5-star experience for all our customers and it seems we fell short this time. Please contact us at your earliest convenience to provide us the opportunity to discuss your visit in greater detail. We look forward to working with you again down the road, thanks! Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

December 02, 2018

Professional and not pushy I've been to other dealerships where their whole scheme is to get you in so they can shove services down your throat. Star is not like that at all. Th More

by Byobrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2018 -

Star Nissan responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Christine Mangione, Customer Relations Manager, 7184230500

December 02, 2018

oil change under 1 hour. I arrived at 9 and was out by 10. Free coffee while you wait Not too far from my house Love going there More

by JIMMYDR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Star Nissan responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Christine Mangione, Customer Relations Manager, 7184230500

December 01, 2018

In serious need My regular service provider couldn’t service me that day and I was in need of an oil change and overall inspection of my vehicle . Although my wait wa More

by Duelist426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know them by name
Dec 03, 2018 -

Star Nissan responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to provide an exceptional service experience to each and every customer that enters our dealership. Please feel free to contact us or stop by for a visit if you need any assistance. Best, Christine Mangione, Customer Relations Manager, 7184230500

December 01, 2018

THE BEST NISSAN This place literally has the best service ever! The nicest employees. My car was in there to be fixed and they called me with updates and always had a More

by Ads1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Star Nissan responded

Thanks for the positive feedback. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Christine Mangione, Customer Relations Manager, 7184230500

December 01, 2018

Recent visit with newly purchased used car Air induct hose was broken . Should have been found prior to sale but they took care of issue right away . Ronnie in service got me in and out quickly More

by DGMUCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie
Dec 03, 2018 -

Star Nissan responded

Thank you for the kind words! We couldn't be happier that Ronnie was there to provide you with such exceptional service! If you have any questions, please don't hesitate to reach out to us again. Best, Christine Mangione, Customer Relations Manager, 7184230500

December 01, 2018

Warrenty Fixed broken wiper link and oil leak. I had the truck for over a year and within a few months I smelt oil. I hadn’t had time so I dropped it off a fe More

by STARNOEMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Star Nissan responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Best, Christine Mangione, Customer Relations Manager, 7184230500

November 30, 2018

coustomer service The guy name is Ronnie Morales is very rude and unprofessional attitude. I went there for my regular oil change and they scratch back of my car while More

by ruzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ronnie Morales
Dec 06, 2018 -

Star Nissan responded

Thank you for taking the time to provide us with this feedback. We appreciate hearing from our customers because it allows us to constantly improve ourselves and the service we offer. We are sorry for the impression you received with our service department. I would appreciate the opportunity to turn this experience around. If you would like to discuss this situation further or if you have any questions, do not hesitate to contact us directly. Regards, Christine Mangione, Customer Relations Manager, 7184230500

November 30, 2018

Terrible! It’s not worth 1 star! I waited for more than an hour for oil change and they still told me that I have to wait at least for an hour. Star nissan did More

by HANAO322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dont remember
Dec 06, 2018 -

Star Nissan responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

...
244
...