Star Nissan - Service Center

Excellent service I visited the service department to replace tires. Their service is great! Service advisor Mr.Jung is very kind and professional. I recommend this pla I visited the service department to replace tires. Their service is great! Service advisor Mr.Jung is very kind and professional. I recommend this place. More

Great customer Experience This company is surely a great source for service. The employees are welcoming and polite; Knowledgeable and helpful; Also, reasonable with pricing. This company is surely a great source for service. The employees are welcoming and polite; Knowledgeable and helpful; Also, reasonable with pricing. Delivered exactly what was needed, I will 100% recommend. More

Excellent service The service department is very courteous and efficient. They went out of their way to assist me with my car's issues. I am very satisfied with them. The service department is very courteous and efficient. They went out of their way to assist me with my car's issues. I am very satisfied with them. More

Service was very good and staff was courteous, Service was very Google and the staff was courteous,will recommend the place to other.love the location.will make this place my permanent service plac Service was very Google and the staff was courteous,will recommend the place to other.love the location.will make this place my permanent service place More

Fast service. Customers treated with respect Happy with my service. I have been there many times. No problems. Helpful personnel at all times. Friendly service Keep up the good professional Happy with my service. I have been there many times. No problems. Helpful personnel at all times. Friendly service Keep up the good professional work. More

Service Staff was very pleasant, patient to answer any questions, also very knowledgeable and never aggressive in his approach.I felt very safe with his recom Staff was very pleasant, patient to answer any questions, also very knowledgeable and never aggressive in his approach.I felt very safe with his recommendation. I highly recommend this service center! Thank you! More

30,000 mile check up. Satisfactory experience Extremely pleased with the explanations and detail of Robert Davila. Gave good advice, very pleasant to work with. Nice friendly personality. The Extremely pleased with the explanations and detail of Robert Davila. Gave good advice, very pleasant to work with. Nice friendly personality. The wait time is still long......1 1/2 hrs More

Worst exp ever 2 weeks there and engine light still on My 2015 Nissan Pathfinders check engine light went on. Basically they changed a transmission for no reason. They called me to pick it up xx engine st My 2015 Nissan Pathfinders check engine light went on. Basically they changed a transmission for no reason. They called me to pick it up xx engine still on was advised to leave it there. They called me for $20 gas authorization 3 days later they say they found diesel in my gas and it would cost 3,800 to fix. I picked up car refused to get anything fixed there. Took it to my mechanic he couldn’t find anything accurate with their findings. I’ve been driving my car it’s running fine but I still have a xx engine light on. These people are not mechanics they are part changers they still don’t know what problem is. If Nissan can’t fix it then this is a big problem. Requested to speak to a manager at least 7 times he never called or came out to acknowledge our concerns. Made a complaint to corporate but they are no help either. Will never recommend or buy another Nissan again. More

Good People Kevin in the body shop and the mechanics who’ve worked on my car are the best. I am very happy with the service at Star Nissan. Kevin in the body shop and the mechanics who’ve worked on my car are the best. I am very happy with the service at Star Nissan. More

No phone call! Dropped of my car at 11:10am for an oil change. Was told it would be about 1 hour. I called at 5:45pm and was told the car was ready. Being that they Dropped of my car at 11:10am for an oil change. Was told it would be about 1 hour. I called at 5:45pm and was told the car was ready. Being that they close at 6pm, if I hadn't called, my car probably would of sat there overnight. I must add that this is the first negative experience I've had here. I have brought my card here before and never had a problem. More