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Star Nissan - Service Center

Bayside, NY

4.7
2,603 Reviews
Call Service Center (888) 457-6717

2,603 Reviews of Star Nissan - Service Center

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November 01, 2023

Very smooth transaction and staff answered all my questions and helped me out for my lease More

by PARISA_MAHSA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bob Rezaei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2023 -

Star Nissan responded

Hello Parisa_mahsa ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

October 30, 2023

I had a great experience. The woman at the desk was very helpful and courteous. Didn’t have to wait long. More

by JOSEPHPALAZZOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2023 -

Star Nissan responded

Hello Josephpalazzolo ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

October 29, 2023

Last week I took my car there twice. The first changing to new tires before severe season comes as their recommendation and the second fixing taillights which I've gotten a thicket befor More

by junhashiny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lasso
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Nov 05, 2023 -

Star Nissan responded

Hello Junhashiny ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

Nov 06, 2023 -

junhashiny responded

You've done everything very smoothly as I expected. I am happy about it! Thank you for your help.

October 27, 2023

Good service. Kiara was very helpful to explain to me what a need to do for my car on my next visit. More

by SARABE_1512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara.
Report | Print
Nov 01, 2023 -

Star Nissan responded

Hello Sarabe_1512 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

October 27, 2023

This experience was very poor. The customer service rep was not helpful in the service I requested and received. She did not go over the paperwork with me as to what would be neede More

by fiercekgp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Ljajcevic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eftheker Asad
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2023 -

Star Nissan responded

Fiercekgp, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (718) 423-0500 at your earliest convenience and we will do our best to resolve this with you. Best Regards, Diana Ljajcevic

October 27, 2023

Friendly courtesy people I ever met. They have great knowledge of their product. Go Nissan! More

by generalaponte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Star Nissan responded

Hello Generalaponte ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

October 27, 2023

My advicer was really nice and walk me through all my issues with my car More

by NNABIBAKSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Star Nissan responded

Hello Nnabibaksh ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

October 26, 2023

As soon as you enter the Service Center, you are introduced to great customer service. More

by mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2023 -

Star Nissan responded

Hello Mary ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

October 25, 2023

Excellent service. staff understood my need and was able to help me resolve my issue. I would recommend Nissan Service to anyone. More

by NAZIRHUSAIN4585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2023 -

Star Nissan responded

Hello Nazirhusain4585 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

October 25, 2023

They fixed my flat on my 3rd visit the first 2 they did not even check the just put the air in the tire More

by PATTORRES0115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2023 -

Star Nissan responded

Hello Pattorres0115 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

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