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Star Pre-Owned of Hellertown

Hellertown, PA

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548 Reviews

1730 Main Street

Hellertown, PA

18055

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Showing 548 reviews

March 24, 2018

Great place to purchase your next car Steve made my car buying experience easy. He's pleasantly friendly and knowledgeable. I drove two hours to dealership and it was worth the drive. I pl More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller
March 19, 2018

used truck They seem very honest location of dealership was easy lots of vehicles to choose from finacing was easy great rates my overall experience was good More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Boty
March 14, 2018

Buying experience Paul was awesome and so laid back. No hassle, treated fairly and had a great experience. Drove over an hour for this vehicle, and thankful the experie More

by SRill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul McGeever
March 10, 2018

Very pleasant buying experience! We searched hundreds of cars online and found exactly what we were looking for at Star Pre-Owned. The car we bought was in mint condition and the deta More

by MikeandDar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller
March 10, 2018

Customer service Great customer service. Paul & Drew are great. Test drove 3 vehicles & felt no pressure. Detail department could of taken a little more time on mirror More

by Angelatheart80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Procyk, Paul McGeever
March 04, 2018

Happy Mopar Owners. My wife Jen and I decided to stop at Star to test drive a 2016 Chrysler 300S AWD and the rest is history. Paul McGeever and his team at Star treated u More

by Jay Vintage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Landis, Drew Procyk, Paul McGeever
February 28, 2018

Hyundai Santa Fe sport I have been coming to Star for my last few cars and I have never been disappointed. Drew and Rob are fantastic (personable, knowledgeable and easy to More

by TamalaSue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Boty, Drew Procyk
February 28, 2018

Four stars Steve and drew were great along with the finance group. Was a little lengthy could have been little on my part too. Had many options. More

by Shain79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller, Drew Procyk
February 27, 2018

The worst experience. Called about the two Michelin and 2 generic tires on my new purchase was told you guys do that all the time. REALLY 👎 UNACCEPTABLE TERRIBLE. More

by Stephen Zsilavecz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
CJ Landis, Steve Miller
Apr 06, 2018 -

Star Pre-Owned of Hellertown responded

We truly are sorry that you feel this is unacceptable. We did acquire this vehicle like this and the tire specifications were less than half used so we did not replace them. If we would have replaced them the additional expense would have had to be passed down to the customer. You did receive a large price concession on the vehicle in order to get to your price point plus you also received a lifetime warranty at no extra charge. Because it was considered a very safe vehicle, our ASE certified mechanic inspected it. The only reason, safety wise, we would replace tires that are under spec is if they are mismatched on an AWD vehicle or if the are not the right size or speed rating required from the manufacture. Please feel free to contact our customer satisfaction department at 610-691-8000 if you have any further questions that we would be more than happy to answer.

February 27, 2018

Excellent Teamwork and Service!!! Had an excellent experience, everyone from Rachel working with me through email inquiry's and setting me up with Rob as my salesman to Drew working wi More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Farrell, Robert Boty, Drew Procyk
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