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Star Pre-Owned of Hellertown - Service Center

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6 Lifetime Service Reviews

Routes 512 & 22, Bethlehem, Pennsylvania 18017

6 Reviews of Star Pre-Owned Superstore Bethlehem - Service Center

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July 05, 2014

"BUYERS BEWARE.!"

- usmcdevildog

I would rather be back in afghanistan then have to deal with tjlandis or his service department. They are incompetent, arrogant, and totally untrustworthy. If you like being taken advantage of as a consumer then by all means go see star pontiac of bethlehem (rt 512 & 22).

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Recommend Dealer
No
Employees Worked With
tj landis
March 15, 2014

"When you test drive a used and point out the issues..."

- Barr62

When you test drive a used and point out the issues ...and 1/2 the issues get fixed and the custmore leaves un-happy ! do the math !!

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Recommend Dealer
No
Employees Worked With
Unknown
July 28, 2013

"I was traveling on route 22 when I had the tread come off..."

- Pattyanne7485

I was traveling on route 22 when I had the tread come off the rear tire...It was loud and I was really shook up...Fortunately, I got off the exit right where the Star dealership is located!!! I had purchased these tires and didn't think to put the spare in the back of the truck!!!! Well I was and hour and half from home with no spare... And...since I have been out of work I only had $40.00 to my name until Tuesday!!! The men at Star couldn't be nicer!!! They loaned me a car to go home an pick up my spare tire!!! Not only that but Chris the mechanic had a used tire that he liked better than my worn tire and put it on for me for free..You guys were my angels that night...I really didn't know what I was going to do....I have been out of work for over a year with no income to speak of...I finally have a job interview this Tuesday and I think I have the job...I'll need a new car...You know I will be buying it from Max at Star!!!!! The level of caring, friendly customer service is something that I have never experienced before...You guys are aces!!! Thanks again...

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Recommend Dealer
Yes
Employees Worked With
Rob Grow, Max, Drew and Dave in sales and Dan and Chris in service
March 22, 2013

"Keith Yost and his band of collision experts really did a..."

- cdwetzel

Keith Yost and his band of collision experts really did a bang-up job! I know Volkswagons can be tough but they dove right in and the results are first class. This has to be the Lehigh Valley's best kept secret for top shelf collision repair. I will gladly be a repeat customer. Thanks Keith!

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Recommend Dealer
Yes
December 21, 2012

"My experience with Keith Yost and his team was..."

- RitaZasik

My experience with Keith Yost and his team was outstanding. The quality of work done on my 2008 Enclave was flawless. However, his expertise with automobile repair is secondary to his ablilty to communicate and explain the process. I knew exactly what,when,why and how the repair was to be accomplished. I recommend this team because of the excellent customer service ;knowledge and skill in collision repairs;and pride in the quality of their work.Thank you gentlemen for a job well done.

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Recommend Dealer
Yes
March 25, 2012

"Brian Hall was exceptionally helpful and knowledgeable..."

- NLRuth0706

Brian Hall was exceptionally helpful and knowledgeable when presented with the information about our problem with our niece's car. He arranged for towing and service for replacing the battery. He was very pleasant to work with.

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Recommend Dealer
Yes
Employees Worked With
Mark Porcaro
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