Star Subaru

Hi my name is Manuel Reyes it was a very good experience at your dealership Alex was a great salesman and got me into the car I wanted thanks alex. at your dealership Alex was a great salesman and got me into the car I wanted thanks alex. More

Great people great service very helpful go to into a new car the day I came in very clean knowledgeable staff over all great experience. car the day I came in very clean knowledgeable staff over all great experience. More

Jackson was an excellent salesman!!!! He was very informative and helpful with all our questions. I would highly recommend him to all my friends and family informative and helpful with all our questions. I would highly recommend him to all my friends and family More

Everyone at Star Subaru was great. From the moment you walk in, receptionist, salesman and management even valet, they just made you feel at ease. They didn’t hassle you, you made your decision with their walk in, receptionist, salesman and management even valet, they just made you feel at ease. They didn’t hassle you, you made your decision with their help. They made you feel like family. I would recommend them to my friends and family. Shoutout to Demetri our salesman, Phil the GM and Mike our finance manager. Great job. Thanks for your hard work and dedication. My crosstrek is awesome. More

We love Star Subaru, from the first phone call to the us driving out of the lot with our new crosstrek. Everything was so smooth and easy! Mario went above and beyond! He’s definitely your guy! driving out of the lot with our new crosstrek. Everything was so smooth and easy! Mario went above and beyond! He’s definitely your guy! More

My husband and I have known the brand for a long time and we know it will be a good car. Mario was a great seller. we know it will be a good car. Mario was a great seller. More

Ryann Fernandez and Michael DeCosimo were very accomodating. They help me through the process of acquiring a new vehicle. They took care everything, giving me the convenience. It was a superb serv accomodating. They help me through the process of acquiring a new vehicle. They took care everything, giving me the convenience. It was a superb service. More

I am very pleased with how smoothly everything went in leasing my new car. Mario was the best! Couldn’t be more helpfully! If you’re looking to lease of finance a car this is definitely the place to be. leasing my new car. Mario was the best! Couldn’t be more helpfully! If you’re looking to lease of finance a car this is definitely the place to be. More

The salesman that sold us the car was Demetri. I have purchased at least a dozen new vehicles in my lifetime and I must say he was the best. His patience, his knowledge, his demeanor, his honesty, were a purchased at least a dozen new vehicles in my lifetime and I must say he was the best. His patience, his knowledge, his demeanor, his honesty, were all top notch. I would recommend him if you are thinking of buying a Subaru. The car is great. More

I initiated the sales process via the internet and email. Once we agreed on the price and the car would be available in two days I decided to come in and purchase the car for cash price. The price for auto Once we agreed on the price and the car would be available in two days I decided to come in and purchase the car for cash price. The price for auto was calculated and given to me over the phone by Sonja. When I arrived with cashiers check I was met by Sonja and I met Kristal who handled the paperwork. As t some point Kristal calculates the amount and tells me it doesn’t include some fees. I disagreed with her and told her this was the out the door price given to me by Sonja, eventually I was told I had the correct price. Kristal then tells me the car is not going to be available in two days that it would take five days. I was disappointed but ok. I paid for car in full with cashiers check and When we leave I expected the car to be ready in five days however i continue to follow up with Kristal and I am told the car will not be ready. I finally am told 10 days later the car is ready for pick up. When I arrive I meet Kristal who asked me if I have the check to pay for the car. I am shocked as I already gave her the check on day one so I inform her of such. Then the inventory coordinator mike tells me the car may not be ready and I may not get the car today, he finally determines the car can be released but Kristal didn’t follow proper procedures He also determines that Sonja and Kristal over charged me with the final out the door price and I would be getting a refund. I am shocked at the incompetence of both Sonja and Kristal not double checking these numbers. Kudos to Mike for catching this. Lastly, I am handed all the paperwork to fill out by Kristal. One piece of paper was a rating report for her job in selling me the car. I was asked to fill it out in front of her which I felt uncomfortable doing. I wanted to rate her lower than I did but I wanted to get the heck out of the dealership and didn’t want to hurt her feelings. This rating form should be submitted by the customer in privacy in a drop box or similar. I walked in buying the car, if I had to expect Kristal to sell me the car I don’t think I would have bought it. The whole interaction was a little bizarre I felt like this was the first car she was selling. At the end of the day mike the inventory guy was good, and when I called there was a geek gentleman who was sales who helped me a great deal christoa ?? He is aces too. I was not pleased otherwise. Kristal not even listed on sales team? More