Star Subaru

Alex Chan is very friendly and helpful - Alex at Star Subaru was the first sales person, and dealership, we met when we started shopping for a new car. After visiting many other dealerships Alex at Star Subaru was the first sales person, and dealership, we met when we started shopping for a new car. After visiting many other dealerships and meeting other sales person, we ended up going back to Alex at Star Subaru. This showed his openness and his patience with working with us. The model that we wanted was not available, so he was able to order and secure the model that we wanted. He kept us up to date with the expected delivery date . This process took place during the busy end-of-year holiday season, when he was really busy, but he kept in touch with us with deliver date updates and price updates. The price actually decreased during our wait and Alex was able to accommodate the price changes. When our car arrived, Alex was able to assist with finalizing our loan. He is not the Finance person but he helped me work with my Credit Union with the loan, In this end, we decided to finance through Star Subaru because of the easiness of working with Alex. When we went to pick up the car, Alex was quick but thorough, and answered all of our questions. We enjoyed working with Alex. I only spoke on the phone to Mike the Finance manager for finalizing the sale before I went to pick up the car. I told him that I was going to get my financing through my Credit Union but he did not LISTEN and spoke only about purchasing extended warranties. I guess that's his job, but it did not help me with getting my financing. He was gone on vacation when the Credit Union needed information and when I went to pick up my car. Overall, all the staff at Star Subaru looked friendly, helpful and busy every time I visited the place. I would definitely recommend Alex to someone interested in purchasing a Subaru. More

The wait was worth it Finished up the final paperwork in record time - this important to me. The review of the interior car details was efficient and not time consuming. Finished up the final paperwork in record time - this important to me. The review of the interior car details was efficient and not time consuming. More

Very competent agent Steve So friendly and efficiently Very competent agent Steve So friendly and efficiently accommodated our needs and budget and financial manager Mike helped greatly too. Great exper Very competent agent Steve So friendly and efficiently accommodated our needs and budget and financial manager Mike helped greatly too. Great experience overall Love my Ascent More

Amazing service and experience. I very much like Alex’s style doing business. He was a pleasure to work with. He completely understood the car and did a great job explaining all the details. style doing business. He was a pleasure to work with. He completely understood the car and did a great job explaining all the details. More

He explained very well so that we can understand very well and he was very kind. Also, he tried his best on his work to do well well and he was very kind. Also, he tried his best on his work to do well More

Had a great experience Demetri was great A very good new car buying experience I will definitely recommend star and Demetri to anyone who asked car buying experience I will definitely recommend star and Demetri to anyone who asked More

Very good service and Steve was very attentive! Second time coming back and will for sure come back for future and recommend to friends and family! time coming back and will for sure come back for future and recommend to friends and family! More

Overall hasel free expierence with Jimmy If you want to have a seamless process on buying a car without the uncomfortable haggling on price, go to Jimmy from Star Subaru. He will give you a If you want to have a seamless process on buying a car without the uncomfortable haggling on price, go to Jimmy from Star Subaru. He will give you a great price with out the typical car dealer drama. More

wonderful experience Kristle was extremely knowledgeable about the cars she is selling which makes a big difference from one dealership to another. She was also extremely Kristle was extremely knowledgeable about the cars she is selling which makes a big difference from one dealership to another. She was also extremely patient in answering questions. More

Knowledge, helpful, and worked quickly Mario, the gentleman that helped us know exactly what I wanted and was about to have me everything in 24 hours. The whole experience was seemless. Mario, the gentleman that helped us know exactly what I wanted and was about to have me everything in 24 hours. The whole experience was seemless. More