Star Subaru

Must say Alex was very professionalAnd knowledgeable.i Must say Alex was very professional And knowledgeable.i highly recommend him not taking away from anyone else but my experience with him was great. Must say Alex was very professional And knowledgeable.i highly recommend him not taking away from anyone else but my experience with him was great. More

Very friendly and helpful staff made the lease process simple and easy. Would definitely come back again in the future after my lease ends for a new car. simple and easy. Would definitely come back again in the future after my lease ends for a new car. More

Our sales person was great. He helped us pick the car that’s right for us. We didn’t feel rushed or pressured into buying anything. Thank you for caring. The detailing of the car could have been bett that’s right for us. We didn’t feel rushed or pressured into buying anything. Thank you for caring. The detailing of the car could have been better. There is a scratch on the gear shift. More

Alex was easy to work with. He knows the cars and is helpful. Once the car arrived it was easy picking it up and finishing. helpful. Once the car arrived it was easy picking it up and finishing. More

Steve was great, answered all of our questions and kept us engaged. We would Definitely recommend to friends and family for future buys! Thank you us engaged. We would Definitely recommend to friends and family for future buys! Thank you More

Deal was done quickly. FRIENDLY , ANSWERED ALL MY QUESTIONS, AND TO THE POINT. EXPLAIN ALL THE CAR'S FEATURE'S AND PREPARED THE CAR FOR ME. OVERALL EXCELLENT SERVICE FRIENDLY , ANSWERED ALL MY QUESTIONS, AND TO THE POINT. EXPLAIN ALL THE CAR'S FEATURE'S AND PREPARED THE CAR FOR ME. OVERALL EXCELLENT SERVICE More

The very best sales experience from all the staff at Star Subaru. Since we are new to Subaru, Jackson took the time to explain all the details about the car and paperwork. He must be cloned and put in every Subaru. Since we are new to Subaru, Jackson took the time to explain all the details about the car and paperwork. He must be cloned and put in every car dealership. He reassured us that we can call or stop by any time to ask any questions about the car and redirect any tech questions to Jimmy. Mike took the time to explain the coverage packages and that any unused portion can be applied to the purchase of a new Subaru which we are definitely looking forward to in the future. Hopefully the service appointments live up to the same expectations as we had with the sales team at Star Subaru. Thank you! More

This dealership is excellent. The salesman was very friendly and informative. The whole process of leasing a car went smooth. It was the second time I leased a car from there. friendly and informative. The whole process of leasing a car went smooth. It was the second time I leased a car from there. More

Alex Chan is very friendly and helpful - Alex at Star Subaru was the first sales person, and dealership, we met when we started shopping for a new car. After visiting many other dealerships Alex at Star Subaru was the first sales person, and dealership, we met when we started shopping for a new car. After visiting many other dealerships and meeting other sales person, we ended up going back to Alex at Star Subaru. This showed his openness and his patience with working with us. The model that we wanted was not available, so he was able to order and secure the model that we wanted. He kept us up to date with the expected delivery date . This process took place during the busy end-of-year holiday season, when he was really busy, but he kept in touch with us with deliver date updates and price updates. The price actually decreased during our wait and Alex was able to accommodate the price changes. When our car arrived, Alex was able to assist with finalizing our loan. He is not the Finance person but he helped me work with my Credit Union with the loan, In this end, we decided to finance through Star Subaru because of the easiness of working with Alex. When we went to pick up the car, Alex was quick but thorough, and answered all of our questions. We enjoyed working with Alex. I only spoke on the phone to Mike the Finance manager for finalizing the sale before I went to pick up the car. I told him that I was going to get my financing through my Credit Union but he did not LISTEN and spoke only about purchasing extended warranties. I guess that's his job, but it did not help me with getting my financing. He was gone on vacation when the Credit Union needed information and when I went to pick up my car. Overall, all the staff at Star Subaru looked friendly, helpful and busy every time I visited the place. I would definitely recommend Alex to someone interested in purchasing a Subaru. More

The wait was worth it Finished up the final paperwork in record time - this important to me. The review of the interior car details was efficient and not time consuming. Finished up the final paperwork in record time - this important to me. The review of the interior car details was efficient and not time consuming. More