Star Subaru

Great experience! This is the second Subaru I bought at Star Subaru. They are helpful, honest and knowledgeable. Mario & Mike are the best & I definitely recommend this This is the second Subaru I bought at Star Subaru. They are helpful, honest and knowledgeable. Mario & Mike are the best & I definitely recommend this dealership. More

Carlos.a Great buying from Star Subaru. Mario my salesman was very knowledgeable and professional. Mike was a pleasure to deal with. Mario and mike are like Ba Great buying from Star Subaru. Mario my salesman was very knowledgeable and professional. Mike was a pleasure to deal with. Mario and mike are like Batman and Robin!!!! Good job team Subaru!!!!I will be back for another Subaru!!!!! More

Thanks Mario. Mario really went above and beyond to help me out with my car purchase. The whole transaction was seamless and he made my entire transaction simple an Mario really went above and beyond to help me out with my car purchase. The whole transaction was seamless and he made my entire transaction simple and painless. More

Awesome Pleasant relaxed setting. Jimmy was very professional and took care of our needs in a timely manner. He's also very knowledgeable and fully explained Pleasant relaxed setting. Jimmy was very professional and took care of our needs in a timely manner. He's also very knowledgeable and fully explained everything clearly during lease, telephone conversations as well as upon pick up of leased vehicle. More

Sales person Jackson Yuen lied Jackson Yuen insisted a deposit of $1,000.00 in case we change our minds not wanting the car after they ordered 2019 Touring model. He said " we will Jackson Yuen insisted a deposit of $1,000.00 in case we change our minds not wanting the car after they ordered 2019 Touring model. He said " we will get the deposit back if Subaru couldn't deliver". We ordered the car sometimes in April and expected the car to be delivered by end of June. We didn't not receive any phone call from Jackson or anyone at Star Subaru dealer by the end of June so we stop at the dealer to check out the status. Jackson Yuen shows us the computer screen stating car estimate time now will be in August. I said to him "how come you didn't call us and let us know". His responded "why should I call you when I have no news to tell you". What kind of service is this at the price we willing to pay $36,300. I said that this is just an estimate date and it could be later and you didn't call us? I obviously get upset so he saids "you can have your deposit back if you want". So we came home and give it some thoughts about it, why would we want to pay at a full price by the time Subaru delivered 2019 when 2020 about to come out. A few days later, I went back to the Star Subaru and said to Jackson Yuen, we want our deposit back. He then take me to his manager telling his manager that we want our deposit back. His manager said our deposit is none refundable and I am looking at Jackson Yuen straight in the eyes and said "you told me a few days ago that we could get our deposit back and that'swhy I am here". Jackson Yuen responded "I never said that". He walked away and saying I don't have time for this. So I walk by his desk said "this will give you a bad review the fact that you lied". His responded "I don't care" loudly at his shop in front of customers. I just want customers to know this is the kind of customer service of Jackson Yuen. More

Great Subaru Experience Jackson was super helpful and so easy to talk to! He made the entire process of buying a car stress free. Would definitely recommend to anyone looking Jackson was super helpful and so easy to talk to! He made the entire process of buying a car stress free. Would definitely recommend to anyone looking for a Subaru More

Good services The sales and staffs are friendly and very detail oriented . The sales also went very detail in introduce all the function of the car which was very h The sales and staffs are friendly and very detail oriented . The sales also went very detail in introduce all the function of the car which was very helpful. Just the waiting time for contract is a bit long. More

Satisfied 100% Dimitri was extremely knowledgeable and understood what we were looking for. Phil was welcoming, with great personality. Finance dept to the point, ea Dimitri was extremely knowledgeable and understood what we were looking for. Phil was welcoming, with great personality. Finance dept to the point, easy, not pushy! More

Star Subaru Great experience . Got everything in a car I was looking for at a reasonable deal. Very informative, professional and helpful service. Thank for a gre Great experience . Got everything in a car I was looking for at a reasonable deal. Very informative, professional and helpful service. Thank for a great buying experience. More

Good customer service I had great experience I outlined step by step but do Not know orig password IMPOSSIBLE Please consider this permission To use the orig response I had great experience I outlined step by step but do Not know orig password IMPOSSIBLE Please consider this permission To use the orig response of Quality service from mike Mario and frank More