Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Star Subaru
Bayside, NY
2,426 Reviews
At Star Subaru our experienced staff has helped hundreds of customers in Queens NY, Long Island NY, Manhattan NY and the Bronx NY get into the new Subaru that they want and we want to help you too. Browse our inventory new Subaru vehicles in Bayside or our Long Island area used car inventory to find the car of your dreams. If you need a car loan check out our finance page to start the process. If you need parts or service for your Subaru in the Bronx, don't forget about our talented Subaru repair technicians and Subaru parts professionals. Star Subaru strives to provide the best sales, service, and experience possible to make your car buying process stress free. Don't take our word for it, come down to 206-26 Northern Blvd, Bayside, Queens, New York and see the Star Subaru difference for yourself!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,426 reviews
August 20, 2016
Thank You, Will Verguez! Subaru Forester is a Great Car! My husband and I were looking for a Subaru since it has had an excellent reputation. Will Verguez proved to be the ultimate sales person. He was pat My husband and I were looking for a Subaru since it has had an excellent reputation. Will Verguez proved to be the ultimate sales person. He was patient, not pushy, and explained all the features of the Forester. I would recommend Will to anyone interested in purchasing a car. In fact, we recommended him to a friend who is in the process of purchasing a Forester as well. The 2017 has a nice ride and technology has markedly improved! The look and feel of it is great! More
by Forester2017
Employees Worked With
Will Vergez
August 14, 2016
Stress Free Our Sales Representative, Will Vergez, was the most helpful and accommodating salesman, he was very informative on all aspects of the vehicle and was Our Sales Representative, Will Vergez, was the most helpful and accommodating salesman, he was very informative on all aspects of the vehicle and was able to answer all questions, he made car buying a stress free experience. The dealership showroom was very nice and presentable and everyone else there were very nice also. More
by Jasmine Car 2017
Employees Worked With
Will Vergez
June 18, 2016
Highly Recommend Star Subaru / Will Vergez! I am very pleased with my new Subaru Legacy and highly recommend Star Subaru and Will Vergez. Will took the stress out of buying a new car with his I am very pleased with my new Subaru Legacy and highly recommend Star Subaru and Will Vergez. Will took the stress out of buying a new car with his welcoming personality and incredible knowledge. Will kept me informed of the status of my car from the factory to the dealership. I appreciate his attention to detail and ability to easily go over all the features of the car. He answered questions I didn't even know I had, which put me at ease. I also want to mention Gary Zias in Finance. He carefully and clearly explained the terms and different maintenance / warranty options available to me. Thanks to Will and Gary for a stress free car buying experience. More
by Joy
Employees Worked With
Gary Zias, Will Vergez
June 12, 2016
We couldn't be happier with our experience! We could not be more pleased with our experience in leasing our new car. Will Vergez was friendly and helpful from the very beginning. I would recomme We could not be more pleased with our experience in leasing our new car. Will Vergez was friendly and helpful from the very beginning. I would recommend anyone looking for a car to work with Will at Star Subaru! More
by kemjeco
Employees Worked With
Will Vergez
May 20, 2016
"Stress-free new car buying" Will Vergez was personable, friendly, honest and above all, patient and understanding. He spent a lot of time with me and answered all my questions, Will Vergez was personable, friendly, honest and above all, patient and understanding. He spent a lot of time with me and answered all my questions, allowing me the time needed to make this major purchase I highly recommend him and the dealership. More
by BB
Employees Worked With
Will Vergez
April 12, 2016
Friendly family like place! Buying a car can be very overwhelming. The staff at Star Subaru was so friendly and helpful, especially Will Vergez. He was incredibly knowledgeable Buying a car can be very overwhelming. The staff at Star Subaru was so friendly and helpful, especially Will Vergez. He was incredibly knowledgeable and really listened to what me and my fiance wanted. He made the whole experience easy, fast, and convenient. I highly recommend not only a Subaru vehicle but also Will, you're in good hands with him! More
by MonicaB
Employees Worked With
Will Vergez
March 26, 2016
I had very bad experience at the service center! I own 2 cars and they are both Subaru. I have been using Subaru over 4years. However, I went to the start Subaru service yesterday and dropped my car I own 2 cars and they are both Subaru. I have been using Subaru over 4years. However, I went to the start Subaru service yesterday and dropped my car for oil change and recall service. Today when I went to the bodyshop to pick up the car. I found the $122.87 for service payment. I only authorized the oil change and the recall part. I never asked for changing cabin filter. By the time, I did not have time to argued for extra $ 66.04 so I paid and left the bodyshop. the service advisor name was Wes D. I felt very upset and disappointed about the service. I may think about do not purchase any Subaru with this retail anymore because the service is not Satisfactory anymore. More
by yi
March 18, 2016
Poor customer service - they lie to you I went in for an oil consumption test and they lie all the way through and try to blame you the entire time. They are sexist and try to take advantage I went in for an oil consumption test and they lie all the way through and try to blame you the entire time. They are sexist and try to take advantage of you. Every time I brought my car to them it's instantly an issue. Wes will argue with you the entire time trying to make it your fault. He continued to tell me I had to bring my car back for the oil consumption test at 1,000 Miles despite the owner manual stating 1,200 miles. He than insisted I pay for the oil change because even though it's part of the oil consumption process It's not free only the test. I than spoke to the service manager Steve who insisted I pay as well. My sister had the same issue with her Subaru and the smith town dealership didn't make her pay. When I called the corporate Subaru office I was told I was correct and I did not have to pay that they should have billed it under claims and I will be reimbursed by Subaru. As well the policy states 1200 miles not 1000 miles for the test. Run from this place. Wes also tried to scam me by telling me that it was the washer that wells the issue but didn't tell me that the washer flattens when you tighten it on and so the new one would be thicker than the old one removed. Because I'm not a mechanic I didn't know this until I asked one. Subaru admitted oil consumption is an issue so I shouldn't have to fight like this. Dot I'm corporate was very pleasant and kind and supportive so it's not Subaru it's this dealership. Never go here More
by jason
Employees Worked With
Steve A., Wes D., Lou S.
February 04, 2016
Instant Fan! Professional & Genuine It's All About Lou! Here's a guy who asked for my name and introduced himself by name over the phone before we even talked business. He sounded sincer It's All About Lou! Here's a guy who asked for my name and introduced himself by name over the phone before we even talked business. He sounded sincere, actually listened to what I had to say and took my theory on what the problem was into consideration. That struck an immediate chord with me. (turned out my theory was correct!). I'm not used to good Customer Service in NYC, but he was absolutely wonderful from the moment I called to the moment I picked up my car after the work was completed. There was a little bit of a hiccup when the wrong part came in, but he immediately called and kept me informed. I got the car back and everything I had asked for was completed professionally. I will definitely be returning to Lou. A new reason, among many, why I drive a Subaru. More
by PVTR58C
Employees Worked With
Lou S.
February 02, 2016
Best Ever New Car Experience Fast, smooth, easy transaction. Car sales handled as they should be. Great pricing upfront without a hassle. Very professional and knowledgeable staff Fast, smooth, easy transaction. Car sales handled as they should be. Great pricing upfront without a hassle. Very professional and knowledgeable staff. Looking forward to a long, lasting relationship. More
by joev
Employees Worked With
Douglas Filardo, Will Vergez
