
Star Subaru
Bayside, NY
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
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Bad Service I did not have an appointment for an oil change, But figured I can be squeezed in. Well I was the only one waited at 7 am. When I got to the service d I did not have an appointment for an oil change, But figured I can be squeezed in. Well I was the only one waited at 7 am. When I got to the service desk. Wes said That I would have wait until 8 am. I am saying to myself. If you open at 7 am. Why not do the work at this time. I have planned on going in early so. I can have the rest of the day to take care of other business. But that was not so. I decided to leave. I could not wait. And the staff could not even try to help. Just saying he will see what he can do. I have to say. The staff is so cold and no compassion. I guess I need to look for another dealer. Even if I purchased my car from Star Subaru. This is the second time I was treated this way at the service center. I thought the best business is to keep customers happy, and they always come back. for the service and the staff. More
Hassle free, worry free car buying experience! My wife and I are on the market for a new forester. Will Vergez helped us immensely and walked us through our car buying experience from the moment we My wife and I are on the market for a new forester. Will Vergez helped us immensely and walked us through our car buying experience from the moment we walked in the dealership until we picked up our new car. Will kept on updating us on the status of our vehicle as it was factory ordered. This was by far the best car buying experience me and my wife had so far! No gimmicks. No feelings of you getting ripped off for your hard earned money. Kudos to Will for being proffessional and very welcoming. And we also want to thank Gary Zias for helping us and walking us through and giving us options about financing. We never felt we were forced to get or buy whatever you don't need. Like one of the reviews here, you actually feel like you are family when you go here to do business. Great job Will and Gary! Keep it up! More
Excellent! I had an excellent experience at Star Subaru. Will Vergez was my salesman and he was extremely professional. I went to the dealership on a Saturday I had an excellent experience at Star Subaru. Will Vergez was my salesman and he was extremely professional. I went to the dealership on a Saturday having shopped around at other dealerships first. I gave Will my best price for a Legacy and after a little negotiation with Will and Doug, a manager, they met the price and had the car in the color I wanted in stock with the equipment package I wanted. Picked up the car the following Wednesday. Paperwork was streamlined and accurate, no bs, no hidden fees, no bank fees, no doc fees, no window etching scams, all in all a great experience. Will definitely buy more cars here in the future. Highly recommended. More
Not good Please do not talk to her and she is not very helpfull person . If you want do any buiness in this dealership talk to others !!! Please do not talk to her and she is not very helpfull person . If you want do any buiness in this dealership talk to others !!! More
Great experience The team at Star Subaru are very good; at what they do. They work with the customer and appreciate the value of every different family financial needs The team at Star Subaru are very good; at what they do. They work with the customer and appreciate the value of every different family financial needs. Thank you to David Huang who work with me with my time restraints and had in and out. And their Finance managers. More
Will Vergez Our salesman Will Vergez, displayed great professionalism and patience as we contemplated our Subaru purchase. He is very knowledgeable and never pres Our salesman Will Vergez, displayed great professionalism and patience as we contemplated our Subaru purchase. He is very knowledgeable and never pressured us. Making the purchase was an easy and pleasant experience. No regrets! Thank you Will . More
They made me feel like family! Before I start this review I want to give a special thanks to a great man that made possible get my first Subaru, Mr Will Vergez. I'm glad we crossed Before I start this review I want to give a special thanks to a great man that made possible get my first Subaru, Mr Will Vergez. I'm glad we crossed paths. From the moment we talked on the phone he was willing to help and introduce me to his awesome family and amazing car company! For that, I'm always thankful. I got a Subaru Forester 2.5I Limited. Star Subaru worked with me on getting me a deal that was affordable and with all the features I wanted in the car. Every person in this dealership is kind and helpful. Their most important mission is to make the buyer happy and they go above and beyond to make you feel that way. I have not had the car for too long, but I can say so far that I'm 100% satisfied with my investment. I'm looking forward to get the best out of it, knowing that I'm driving a safe and reliable car coming from a dealership in where the humbleness of its employees combined with their expertise praise their excellent service. More
The best new car purchase experience in my life and I'm 66! I have been buying cars for almost 50 years and I have never returned to a dealership for a second purchase. Every time I purchased a car for tens of I have been buying cars for almost 50 years and I have never returned to a dealership for a second purchase. Every time I purchased a car for tens of thousands of dollars, the salespeople and dealer would still hustle and scam and pressure me with additional outlandish additional expenses (i.e.$65 for gas!). Will Vergez sold me a 2017 Outback at an excellent price, gave me a fair price for my trade in, and delivered the car exactly on time. Neither Will, nor the Manager Gary,Mpressured me with expensive additional upgrades. They offered, and respected my decision with a hand shake and thank you. WILL VERGEZ IS THE BEST AND MOST HONEST SALESPERSON IN THE CAR BUSINESS! More
Will Vergez is awesome! My husband and I were looking for a new car and decided on a 2017 Subaru Forester. Since Star Subaru was right in the neighborhood we stopped in on Oc My husband and I were looking for a new car and decided on a 2017 Subaru Forester. Since Star Subaru was right in the neighborhood we stopped in on Oct. 1st. Will Vergez came right over to us to help us. From the minute he started showing us the Forester we realized how knowledgeable and professional he was. We ordered the car that day and Will told us we would probably get it in at the beginning of December. He also told us that he will keep us updated every 2 weeks or so as he was getting info on the car, which he did. 5 weeks after we ordered the car I got the wonderful email saying my car will be in the next week. So 6 weeks after we ordered it, a full 4 weeks earlier than we thought we would. The day we picked up the car, Will sat with us for 2 1/2 hours going over every inch of the car, including the engine. He also told us that he will follow up with us after the weekend to see how everything is. Guess what? He called us today. Will is the most professional sales person we have ever dealt with. Thank you Will Vergez, we love our Car! More
Happy And Very Excited My father and I were looking for a Subaru since it has had an excellent reputation. Will Verguez proved to be the ultimate sales person. He was patien My father and I were looking for a Subaru since it has had an excellent reputation. Will Verguez proved to be the ultimate sales person. He was patient and explained all the features of the 2017 Forester. I would recommend Will to anyone interested in purchasing or leasing a car. The 2017 Forester has a nice ride and the technology is great! Thank you! More