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Star Subaru
Bayside, NY
2,449 Reviews
At Star Subaru our experienced staff has helped hundreds of customers in Queens NY, Long Island NY, Manhattan NY and the Bronx NY get into the new Subaru that they want and we want to help you too. Browse our inventory new Subaru vehicles in Bayside or our Long Island area used car inventory to find the car of your dreams. If you need a car loan check out our finance page to start the process. If you need parts or service for your Subaru in the Bronx, don't forget about our talented Subaru repair technicians and Subaru parts professionals. Star Subaru strives to provide the best sales, service, and experience possible to make your car buying process stress free. Don't take our word for it, come down to 206-26 Northern Blvd, Bayside, Queens, New York and see the Star Subaru difference for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
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Showing 2,449 reviews
October 10, 2016
Will Vergez is a shining star, providing exemplary service! Will Vergez of Star Subaru is the most professional, knowledgeable, and courteous car sales professional with whom we have ever had the pleasure of de Will Vergez of Star Subaru is the most professional, knowledgeable, and courteous car sales professional with whom we have ever had the pleasure of dealing. Will took the time to explain to us all of the important features of the 2017 Subaru Legacy. He provided a wealth of information in an understandable and respectful way. Will optimized the test drive experience by educating us on the car's technology before, during, and after the test drive. He diligently and patiently searched and found the car we wanted equipped with all of the features we were seeking. Will was thorough in following up until we received the car, and checking in thereafter to ensure complete satisfaction. He is a tough act to follow. Will sets an unparalleled standard that all car sales professionals should aspire to reach, More
by Dana Samuel
Employees Worked With
Will Vergez
September 10, 2016
Bad service I called 2 weeks ago to report a problem. An oil leak on top of the engine. Service rep. Said it could be nothing. Clean it up. Check the leak and i I called 2 weeks ago to report a problem. An oil leak on top of the engine. Service rep. Said it could be nothing. Clean it up. Check the leak and if it comes back call him again. I checked 3 days lter. And the leak is there again. I called the service rep Lou answered. I told him I have an oil leak and need an appointment. Also mentioned the A/C problem.when the A/C is on the engine vibrates. He said it was normal . I told him to make appointment. And Sept 10. I was the first customer. When I got to the counter. Louis said I was put in for an oil change. And I said no. I have an oil leak. Lou complained he has 2 guys for oil change only. I step out to make a call. I see my car being driven out the service yard. That is bad service . Lou did not even try to help me.nor ask me if I was finished with the service dept. Just drive my car out of the yard. I am really upset at this bad service and the rudeness that I had to deal with. More
by Andlist5
Employees Worked With
Lou S.
August 26, 2016
pano or whatever his name is--terrible sales person I have purchased several cars as well as leased in the past. I have never dealt with such unprofessionalism as your staff/establishment has shown. the I have purchased several cars as well as leased in the past. I have never dealt with such unprofessionalism as your staff/establishment has shown. the car I was going to lease and came back after being told it would be brought to the dealership for me, for was sold to another customer. I will make sure that I relay what kind of establishment your dealership is to every person that I come across when I am asked about Subaru's. not even a phone call so I don't waste my time coming to the dealership and taking off from work early. Just Unbelievable how you treat potential customers More
by abidinradoncic
Employees Worked With
pano or something like that. i htrew his card out. young greek kid.
August 20, 2016
Thank You, Will Verguez! Subaru Forester is a Great Car! My husband and I were looking for a Subaru since it has had an excellent reputation. Will Verguez proved to be the ultimate sales person. He was pat My husband and I were looking for a Subaru since it has had an excellent reputation. Will Verguez proved to be the ultimate sales person. He was patient, not pushy, and explained all the features of the Forester. I would recommend Will to anyone interested in purchasing a car. In fact, we recommended him to a friend who is in the process of purchasing a Forester as well. The 2017 has a nice ride and technology has markedly improved! The look and feel of it is great! More
by Forester2017
Employees Worked With
Will Vergez
August 14, 2016
Stress Free Our Sales Representative, Will Vergez, was the most helpful and accommodating salesman, he was very informative on all aspects of the vehicle and was Our Sales Representative, Will Vergez, was the most helpful and accommodating salesman, he was very informative on all aspects of the vehicle and was able to answer all questions, he made car buying a stress free experience. The dealership showroom was very nice and presentable and everyone else there were very nice also. More
by Jasmine Car 2017
Employees Worked With
Will Vergez
June 18, 2016
Highly Recommend Star Subaru / Will Vergez! I am very pleased with my new Subaru Legacy and highly recommend Star Subaru and Will Vergez. Will took the stress out of buying a new car with his I am very pleased with my new Subaru Legacy and highly recommend Star Subaru and Will Vergez. Will took the stress out of buying a new car with his welcoming personality and incredible knowledge. Will kept me informed of the status of my car from the factory to the dealership. I appreciate his attention to detail and ability to easily go over all the features of the car. He answered questions I didn't even know I had, which put me at ease. I also want to mention Gary Zias in Finance. He carefully and clearly explained the terms and different maintenance / warranty options available to me. Thanks to Will and Gary for a stress free car buying experience. More
by Joy
Employees Worked With
Gary Zias, Will Vergez
June 13, 2016
We couldn't be happier with our experience! We could not be more pleased with our experience in leasing our new car. Will Vergez was friendly and helpful from the very beginning. I would recomme We could not be more pleased with our experience in leasing our new car. Will Vergez was friendly and helpful from the very beginning. I would recommend anyone looking for a car to work with Will at Star Subaru! More
by kemjeco
Employees Worked With
Will Vergez
May 20, 2016
"Stress-free new car buying" Will Vergez was personable, friendly, honest and above all, patient and understanding. He spent a lot of time with me and answered all my questions, Will Vergez was personable, friendly, honest and above all, patient and understanding. He spent a lot of time with me and answered all my questions, allowing me the time needed to make this major purchase I highly recommend him and the dealership. More
by BB
Employees Worked With
Will Vergez
April 12, 2016
Friendly family like place! Buying a car can be very overwhelming. The staff at Star Subaru was so friendly and helpful, especially Will Vergez. He was incredibly knowledgeable Buying a car can be very overwhelming. The staff at Star Subaru was so friendly and helpful, especially Will Vergez. He was incredibly knowledgeable and really listened to what me and my fiance wanted. He made the whole experience easy, fast, and convenient. I highly recommend not only a Subaru vehicle but also Will, you're in good hands with him! More
by MonicaB
Employees Worked With
Will Vergez
March 26, 2016
I had very bad experience at the service center! I own 2 cars and they are both Subaru. I have been using Subaru over 4years. However, I went to the start Subaru service yesterday and dropped my car I own 2 cars and they are both Subaru. I have been using Subaru over 4years. However, I went to the start Subaru service yesterday and dropped my car for oil change and recall service. Today when I went to the bodyshop to pick up the car. I found the $122.87 for service payment. I only authorized the oil change and the recall part. I never asked for changing cabin filter. By the time, I did not have time to argued for extra $ 66.04 so I paid and left the bodyshop. the service advisor name was Wes D. I felt very upset and disappointed about the service. I may think about do not purchase any Subaru with this retail anymore because the service is not Satisfactory anymore. More
by yi
