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Star Subaru
Bayside, NY
2,448 Reviews
At Star Subaru our experienced staff has helped hundreds of customers in Queens NY, Long Island NY, Manhattan NY and the Bronx NY get into the new Subaru that they want and we want to help you too. Browse our inventory new Subaru vehicles in Bayside or our Long Island area used car inventory to find the car of your dreams. If you need a car loan check out our finance page to start the process. If you need parts or service for your Subaru in the Bronx, don't forget about our talented Subaru repair technicians and Subaru parts professionals. Star Subaru strives to provide the best sales, service, and experience possible to make your car buying process stress free. Don't take our word for it, come down to 206-26 Northern Blvd, Bayside, Queens, New York and see the Star Subaru difference for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
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Showing 2,448 reviews
August 21, 2022
Steve was very pleasant to deal with. He was very helpful, attentive and thorough. Steve took the time to make sure that I had the best experience possible while leasing my car. I would w He was very helpful, attentive and thorough. Steve took the time to make sure that I had the best experience possible while leasing my car. I would work with Steve again and I highly recommend him. More
by Genie
Employees Worked With
August 20, 2022
Excellent buying experience. Salesman Mario was knowledgeable and courteous. Manager Alex helped with the delivery with outstanding service. Mike made financing a breeze and prov Salesman Mario was knowledgeable and courteous. Manager Alex helped with the delivery with outstanding service. Mike made financing a breeze and provided valuable insight and information about the car and service going forward. They made me feel like family. More
by saugellomd
Verified CustomerAugust 18, 2022
Walked into the dealership with my family to see the Forester in person, as she was unsure of size and capacity of the vehicle. Front desk confirms our appointment and sends us over to Jackson. Jackso Forester in person, as she was unsure of size and capacity of the vehicle. Front desk confirms our appointment and sends us over to Jackson. Jackson starts asking us basic questions like "What car were you looking at / for today?". We told him and I informed him my wife wanted to see the spaciousness of a Forester. He showed us a few older models that they had on hand. My wife was happy with the interior and cargo room. We walk back into the showroom floor and Jackson goes to salesman mode. I let him do his thing. He then starts writing numbers down after using a calculator (assuming he's trying to factor in his commission). We asked him for pricing on a Forester Wilderness. He turns to us and tries to talk us into a Limited/Touring model. I ask him to give us numbers on different models. He writes out pricing on a piece of paper stating the cost would be 42k +taxes and fees. Already knew about dealer markups for "market adjustment" which is a bunch of BS for dealers to make up for loss revenue. Anyway, I asked Jackson multiple times to give me an "out the door" pricing and to give me a break down on the numbers. He kept deflecting and kept asking "How much do you make?" "What monthly payments are you looking for?" "Are you trading in any vehicles?". I told him take off everything except for the pricing of the vehicle itself. He blatantly lies to me and says the car comes with "factory accessories" by default when ordering a NEW vehicle. The whole interaction is just absurd. When I told him we were leaving and not discussing any further, he runs to his manager and tells us "Since you are a returning customer, we can knock off $2000 for you." MSRP for any Forester is $5000 below the prices they were giving me. We were ready to talk numbers and give them our business but with this interaction, we went elsewhere. Needless to say. I do not recommend purchasing your vehicle from Star unless you want to pay over MSRP. The whole "dealer markup" is a scam to make people pay over what the vehicle is worth. Just like the housing market. More
by KL
Employees Worked With
August 16, 2022
Ryann was amazing to work with and got me a great deal! Highly recommended and I love my new outback! Highly recommended and I love my new outback! More
by Jack
August 15, 2022
The Star Subaru team was amazing! We have and always be loyal customers to the very best dealership in Queens. Everyone was so attentive and helped us every step of the way. We have and always be loyal customers to the very best dealership in Queens. Everyone was so attentive and helped us every step of the way. More
by lisascigliano23
August 09, 2022
Very good experience from beginning to end. Friendly atmosphere. Will be back in the future. Friendly atmosphere. Will be back in the future. More
by kingbayside
August 08, 2022
The gm and my saleswoman were amazing. Helped me with every step and made it as smooth at possible Helped me with every step and made it as smooth at possible More
by Iangotthoffer
Employees Worked With
Other Employees :
Phil Musmacker, MACKENZIE LICUL
August 04, 2022
The salesperson that assisted me, Steve Sze, was professional and very pleasant to work with. He took the time to fully explain all the features of the vehicle at time of pick up. professional and very pleasant to work with. He took the time to fully explain all the features of the vehicle at time of pick up. More
by Lisatomas01
Employees Worked With
August 03, 2022
I just bought my 2nd subaru and I couldn't be more pleased with the service I received from Ryann Fernandez, a salesman from star subaru of Bayside ny. Buying a new car can be a stressful thing and I pleased with the service I received from Ryann Fernandez, a salesman from star subaru of Bayside ny. Buying a new car can be a stressful thing and I have experienced it a few times. When I spoke with Ryann I immediately saw his attention and understanding of my situation, he made me feel very comfortable and at ease from the start to finish with Buying my subaru. I will definitely be using him every time I buy a car. Needless to say I will never buy anything but subaru!!!! More
by Jamessicuranza
Employees Worked With
RYANN FERNANDEZ
