Star Toyota of Bayside

I only went to the dealership to see what deals they had to offer -- Not to drive out in a new car! Kenny talked me into a new car. The deal was good and I had been thinking of updating my car anyway but to offer -- Not to drive out in a new car! Kenny talked me into a new car. The deal was good and I had been thinking of updating my car anyway but did not expect to do it that day. He told me he had a car that I could drive out of the dealership that day and I was impressed. I used the dealership for the car I was driving but I had to wait for 3 months to get my car shipped from Japan. Getting my car that same day was impressive. Overall experience was very good. Would have loved some coffee - though, but Cory provided me with a cold Coke and Nick told me some good stories! More

This dealer is very good, because they treat me very well, and explain me all that I want to know, and I want congratulate to the manager of this dealer, by having very professional people like Gilbert well, and explain me all that I want to know, and I want congratulate to the manager of this dealer, by having very professional people like Gilbert and Ram,they did a good experience buying my car More

I was looking to buy a car for my father as a Christmas present. Brought in a quote from USAA that was well 1600 below invoice. Richard took a look brought it to management and came back with a similar p present. Brought in a quote from USAA that was well 1600 below invoice. Richard took a look brought it to management and came back with a similar price after the 750 down payment assistance but threw in alloy rims. It took about 5 minutes for this whole process. He looked up to see if we qualified for the 0% financing rate (we did qualify) and provided prompt responses to all our questions. The deal was done without any haggling or hidden fees. Richard was straight forward with all the numbers. It took a while to get financing due to a customer who seemed to have asked a million questions but our financing person was not pushy about selling other items. The internet sales contact Stephanie Lupo was prompt in responding and has followed up constantly. Overall the most pleasant purchasing experience we have ever had. More

As soon as I entered the dealership I was greeted by a nice young lady who was very friendly and made me feel welcome. She immediately called Manager Richard Dumont who made me feel very comfortable by ki nice young lady who was very friendly and made me feel welcome. She immediately called Manager Richard Dumont who made me feel very comfortable by kindly answering all my questions without making me feel rushed to make this important decision. After going to two other dealerships in the area where I did not get nearly get the same treatment I knew where I wanted to be. When I reentered the star toyota dealership I again experienced the same reception whereby then I made a purchase of the car I desired and to this point am very happy with. My dealings with financial manager Jason Kannry was equally pleasant as he gave the impression of being very knowledgeable and helpful as well as having everything in proper order which continued to put me at ease. Then features of the car were very calmly explained to me by Raj. Even after the purchase when I called back for an adjustment on a service I asked for they both were very helpful. Would definetly recommend to others. Five stars across the board. Lou Cancetty More

I went to Star Toyota with my parents because they were in the market for a new car. I researched vehicles for them and found that Toyota was having a very good deal on Camry's. I called the store and spo in the market for a new car. I researched vehicles for them and found that Toyota was having a very good deal on Camry's. I called the store and spoke with Ronald Cordero who gave us all the information we needed. He was very professional and answered all of our questions. We made an appointment with Ronald to see the vehicle. When we arrived at the store Ronald greeted us right away and showed us the car in person. My parents are not too experienced with newer vehicles and Ronald was extremely patient with them and answered all of their questions until they felt comfortable with the vehicle. I'm not the type of person to buy cars on the spot but my parents were extremely pleased with the vehicle and after reviewing pricing options with Ronald we decided that it was best for my parents to lease the Camry so that their payments can be much more affordable. My parents felt so much at ease with Ronald and the service and attention he gave them that I think that's what really sealed the deal. I would definitely recommend Star Toyota to my family friends looking to buy a car because they treated us very well and my parents are so happy with their 2011 Toyota Camry. More

I was most impressed with my experience at Star Toyota. I was given a great car at a great price and the service was impeccable. Fred Luhn worked hard to help me, as did Lindsay Yao. I have already recommend was given a great car at a great price and the service was impeccable. Fred Luhn worked hard to help me, as did Lindsay Yao. I have already recommended 2 people to go to Star and will do so many more times in he future... More

Leasing new Toyota Camry was unusually pleasant experience considering that for the last ten years I leased and bought new cars from Nissan, Honda, Hyundai and most of the times had bad experience experience considering that for the last ten years I leased and bought new cars from Nissan, Honda, Hyundai and most of the times had bad experience (except Honda). The salesperson Gilbert was friendly, knowledgeable and helpful. The best thing that nobody pushed me (just suggested :)) to add anything extra, and the lease price remained as I expected on the final paperwork, without adding additional charges, unlike my last lease of Nissan Altima 07, where I had to pay $450 disposition fee upon returning the vehicle(my fault-didn't read fine print). Financial manager Tom was very friendly and not pushy, although he tried to sell me anti thief coverage, but I understand that is part of the process . Usually that part of the deal is where all bad stuff starts coming up - like some fees, surcharges and pressure to buy extra coverage - went pretty smooth. In general I was very satisfied with experience, and I felt that I was treated like valuable customer. Definitely I would recommend Star Toyota to everybody. More

I was very pleased with the service at Star Toyota. Everyone was very friendly and helpful in answering all of my questions regarding my purchase of a new Camry. I was able to see the different models Everyone was very friendly and helpful in answering all of my questions regarding my purchase of a new Camry. I was able to see the different models and the different features were explained to me. I also inquired about the difference between leasing and financing a car and all my questions were answered thoroughly.I would highly recommend Star Toyota to anyone looking to buy a new car. More

Nas was friendly, informative, and a pleasure to deal with. He communicated very well with us and kept us informed throughout the process of our purchase. He also went out of his way to make sure our p with. He communicated very well with us and kept us informed throughout the process of our purchase. He also went out of his way to make sure our purchase vehicle was delivered at our desired time. I have no reservations about recommending him to anyone. More

My wife and I went to Star Toyota of Bayside after doing a lot of research about the model car and more so about the price of the model Venza we wanted to buy...both on the ground at dealerships and on the a lot of research about the model car and more so about the price of the model Venza we wanted to buy...both on the ground at dealerships and on the internet. We like to pay a fair price or lower - why not? ....for anything we buy. Other dealerships tried playing games with us about the prices and generally making us feel we'd be lucky if they were able to get us one at their price. We'd politely leave at that point. STAR TOYOTA WAS A VERY PLEASANT SURPRISE The salesperson we dealt with was absolutely straight with us. He treated us with respect, took us on a relaxed and pretty informative test drive - with no heavy sales pitch afterwards. Mr. Cruz offered us first prices that were good enough to jump at there and then - but we held out a bit and got an even better price than we thought we could get anywhere- and that was after visiting all the Toyota dealerships within a pretty big radius of where we live. The final purchase price was exactly what was discussed - to the penny, the purchase process was a breeze after which we were given a full hands-on instructional about how to use the AC, radio, turn on the various lights,...and he even synced our phones into the car's Bluetooth gizmo. We never expected this -- all this AFTER they had our money! OVERALL a great experience...and yes are recommending Star Toyota to friends and family...and we would buy from them again. More