Starling Chevrolet Buick GMC - Service Center
St Cloud, FL
66 Reviews of Starling Chevrolet Buick GMC - Service Center
Fred is very pleasant and great to work with. He always takes very good care of my needs and answers all of my questions. I have bought several vehicles from Fred and referred my friends and fami He always takes very good care of my needs and answers all of my questions. I have bought several vehicles from Fred and referred my friends and family. The entire dealership is awesome and goes above and beyond! I always recommend Starling St.Cloud! More
The repairs took too long. The previous week i was told that my battery failed a load test. They ordered a new one, called me when it was in. when i picked up my car, they said The previous week i was told that my battery failed a load test. They ordered a new one, called me when it was in. when i picked up my car, they said that the battery was good and they didnt replace it. I should have been notified, because i would have said to replace it. Its only a matter of time till it fails. More
Megan was a great help, efficient and professional. Done as promised, on time. I haven't ever had a problem here with the service department so far. Done as promised, on time. I haven't ever had a problem here with the service department so far. More
Went to get a simple question answered and assistance with My pandora and entertainment system for apps. Customer service dept wanted me to schedule a diagnosis for $150. Thanks for NOT being able to HEL with My pandora and entertainment system for apps. Customer service dept wanted me to schedule a diagnosis for $150. Thanks for NOT being able to HELP More
Were do I start:1) 1st Visit had the truck for 12 weeks. Were do I start: 1) 1st Visit had the truck for 12 weeks. Our service writer was no where to be found. So we had to find another Svc Writer to help u Were do I start: 1) 1st Visit had the truck for 12 weeks. Our service writer was no where to be found. So we had to find another Svc Writer to help us after a 45 min wait. Yes Mr.**** your CORPORATE truck is 100% repaired. ( We have over 6200 Newer GMCs in our fleet...this will be our last purchase. Going to Toyota) Took the truck....no it wasn't. The transmission is STILL messed up. So back the truck goes...again. Picked it up yesterday after 6 weeks in the shop. Got a call from Megan in Service AND Mr Golston the service manager. You truck is ready to go. So we get there for our SCHEDULED pick up and they have it out for a test drive....WHAT?? After 65 min in the waiting area wondering were the xxxx my truck is I venture out into the service area. They have the hood up and it had a bad coil pack. WTH happened to your truck is ready. So I go see Mr Golstron and he has every excuse in the book. So the the coil is changed and oh yea Mr...****** you also have a bad battery. At this point Im done and I go to see the GM MR Angelo Minichello. Well he is on the phone... I see him and ask the floor Mgr to have him come see me. Im looking at him at the front lobby desk. After and hour and being ignored I grab his card and leave a VM for him to call me. Well I have yet to get a call EVEN after leaving a message with the front desk receptionist this morning. They could care less about you after they get your money and Im sure they could care less about this review, SO...I will just put it where it matters in their wallet. Im sure GM Corporate will care when they loose those MASSIVE Worldwide yearly sales!! Consider THAT in the works as of today....Thank you Toyota for ALWAYS being there...It has paid off!! More