Starling Chevrolet

I had been taking my vehicle to Starling Chevrolet on S. Orange Blossom Trail for all of my service appointments, but today was the last time. Less than a year ago, I purchased a battery from them with a Orange Blossom Trail for all of my service appointments, but today was the last time. Less than a year ago, I purchased a battery from them with a three-year warranty. During one of my service visits, they recommended replacing the battery, but it was never replaced. I continued bringing the vehicle in for service until the battery eventually died completely. AAA had to jump-start the vehicle, and shortly afterward I began having several electrical problems, including the OnStar module completely stopping working. At my most recent service visit, I specifically asked them to check the battery. They told me it was fine, even though my scanner was showing multiple trouble codes, including one related to low voltage. About two hours after leaving the dealership, my vehicle developed a serious electrical problem while I was working, and the electronic parking brake would not release. I had to call a mechanic, who immediately identified the battery as the problem. He installed a new battery, and the issue was resolved. But the worst part was the OnStar problem. Starling Chevrolet quoted me approximately $750 to replace the OnStar module. I researched the issue myself on YouTube and discovered that the problem was simply a blown fuse. I replaced the fuse for less than $5, and OnStar started working again. After this experience, I have lost confidence in Starling Chevrolet. I also had to spend $322 on a new battery, even though the battery I purchased from them should still have had more than two years remaining on its warranty. Being quoted $750 for a module replacement when the actual problem was a simple fuse was the final straw for me. I strongly recommend that customers carefully verify any diagnosis and recommended repair before authorizing work here. I no longer trust this dealership with my vehicle. More

Bought a used BMW X7 from Ivan. He was easygoing and fair to deal with. I’d go back for sure! Thanks Ivan! He was easygoing and fair to deal with. I’d go back for sure! Thanks Ivan! More

I purchased extended warranty and service contract. Traded in my vehicle and I had to Canceled service contract with Rafaela Moura. I signed cancellation form and emailed it back to her on 5/26/26. I h Traded in my vehicle and I had to Canceled service contract with Rafaela Moura. I signed cancellation form and emailed it back to her on 5/26/26. I have not received a follow up response from her. I have left several messages to no avail. Will not return my calls on refund status. I have requested General Manager’s contact information and also no response. I have been ignored by Starling Chevrolet on getting this matter resolved. More

First time going to a Chevy dealership and Jody Frica was awesome. He made me feel welcomed and didn't hesitate to get me in the car I wanted. I appreciate your kind and excellent service. Keep up the gre awesome. He made me feel welcomed and didn't hesitate to get me in the car I wanted. I appreciate your kind and excellent service. Keep up the great work. More

Tito was great. Listened carefully and answered all my questions patiently. Explained everything in esy to understand terms Listened carefully and answered all my questions patiently. Explained everything in esy to understand terms More

Derek was very nice to work with. Glad I bought my 26 2lt from your dealership. Glad I bought my 26 2lt from your dealership. More

Best experience buying a new car specially with ANGEL ORTIZ he’s the best. He’s with you all the time given you the best options and take care everything. Angel more than 5 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ ORTIZ he’s the best. He’s with you all the time given you the best options and take care everything. Angel more than 5 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️Overall customer service great Plan to go to this dealer talk with him ANGEL I REALLY RECOMMEND 👍👍👍Thank you for everything…. More

I liked the “no pressure” way of doing business. Angel and Said were very friendly. I got a great deal and a beautiful car. Thank you! Angel and Said were very friendly. I got a great deal and a beautiful car. Thank you! More

Friendly people and i would buy more cars from them. Advice for the future is give your buyers some floor mats, even if it paper. Besides that 5 stars Advice for the future is give your buyers some floor mats, even if it paper. Besides that 5 stars More