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Starling Chevrolet

Orlando, FL

4.7
359 Reviews

13155 South Orange Blossom Trail

Orlando, FL

32837

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Showing 359 reviews

December 04, 2022

When I arrived I was greeted by the guys that take in you car and start the initial checks. Then they told me where to go because I told them this was my first time. When I walked inside I wasn’t greeted, th More

by Talathia Weekes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
December 04, 2022

pros: everyone is friendly, they gave me a decent price for my trade-in, manager seemed to be the only person who could get anything done cons: pressured me to buy within a day instead of letting me wai More

by spedtcr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnathan
November 24, 2022

Only a 1 because there is not a 0. Very poor experience, the truck discussed not even in inventory. I drove 2 hours to see the truck and they didn’t have it. Excuses after excuses. Dri More

by CSpadola28
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Daniel
November 12, 2022

Dealership was great and great sales people and big thanks to Robertito for helping me purchase a car. He is very respectful and straight to business. Everyone there is great and very helpful. More

by Crystal.gonzalex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robertito
October 29, 2022

Beware of this dealership! The service department is ridiculously expensive we’re talking hundreds of dollars before even knowing what’s wrong with your vehicle and their labor More

by Justiceforall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenilee
October 07, 2022

Today I bought one more Surbuban for my company . At this time I choice my dealer which I has maintenance ever month for another Surbuban because I trust at Chevrolet Startling at Obt in Orlando. And More

by Aguinaldo Teixeira
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Wolf
September 20, 2022

Big thanks to Noel and Jadiel and Javier who looked out for and getting me in earlier for my AC issues i was having.. way to g guys i appreciate you all More

by katia1977us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel & Jadiel & Javier
September 05, 2022

Very easy to work with and everyone is making sure to do the highest and best for custumer . Starling Dealership do what they say they will do . I recommend 😎 More

by Gabriella2023
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Sep 20, 2022 -

Starling Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

August 31, 2022

Seems very odd that to them “new arrival” has absolutely no truth! 3 for 3 everyone I inquired about wasn’t even in there inventory! Then to expect placing an order on a truck they had absolutely no arrival More

by DrainingDealership
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jazzelle, and whoever Mrs Green Is
Sep 20, 2022 -

Starling Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. With inventory shortages and transportation delays the automated process of posting on line at times gets glitched. We are sorry that this happened. Please reach out to us at (407) 270-9065 so we may assist you in moving forward towards a resolution.

August 26, 2022

Fewer gave me a price over messenger, then I cam out to the dealer and they were not willing to honor that offer. They did not attempt to make it correct in any way. This was clearly a scam to get people i More

by Dgheld
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cesar, quasi
Sep 20, 2022 -

Starling Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. There was an issue involving human error, ssometimes things happen and we regret to hear about this. Its unfortunate (yet we understand you were frustrated) that you left before we could calmly speak. We would like to hear more so that we can see where the issue came up. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Starling Chevrolet (407) 270-9065

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